✧ Care home information
Neptune House
8-10 Neptune Terrace, Sheerness, ME12 2AW — Care Home
Care Quality Commission (CQC) assessment
How Neptune House was rated
Rating published 15/06/2026. Read the full inspection report.
- 15 bedsRegistered capacity
- KentCouncil for care funding
- 01795 581660Care home's own number
- Neptune House LimitedOperator
- 26th September 2011Registered since
- Neptune House LimitedRegistered provider
Care offered
Care types at Neptune House
Neptune House is a Care Home in Sheerness, Kent, offering Residential and Learning Disability care.
Neptune House was registered with the Care Quality Commission in September 2011. It is run by Neptune House Limited, a company registered at Companies House (number 04041770). It is the only care home Neptune House Limited has registered with CQC.
CQC registers the home to care for people with learning disabilities or autism.
In more detail
Support and specialisms
Support for
Disability support
An alternative worth knowing about
Considering Neptune House? See how live-in care compares
A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.
Stay at home
No move, no new environment to adjust to — just one-to-one support in familiar surroundings.
One dedicated carer
Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.
Couples stay together
Most care homes can't accommodate a couple together in one room. Live-in care can.
Start in 24-48 hours
Often faster to arrange than a care home place, with no waiting list.
Next steps
Looking at care in Sheerness?
Nearby
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Sheerness · 1.7 miles away
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Kathryn Court
Shoeburyness · 6.2 miles away
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The Island Residential Home
Isle of Sheppey · 6.9 miles away
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Maranatha Residential Home
Southend On Sea · 6.9 miles away
View details →
Victoria Court Private Rest Home
Southend On Sea · 7.0 miles away
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Melrose House
Southend On Sea · 7.1 miles away
View details →
Hanningfield
Sittingbourne · 7.1 miles away
View details →Free callback
Considering Neptune House? Talk it through first
Leave your number and a care manager will call you back — usually within an hour, and always free.
- No obligation. A conversation, not a sales call — and never a call centre.
- A real care manager. Someone who arranges care every day, who can answer properly.
- Just two details. Your name and number — we don’t need an email address.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Common questions
Questions about Neptune House
The things people search for before they call us — answered plainly.
Not seeing your question?
Our care managers answer these every day. A no-obligation call takes about ten minutes.
0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWhat rating has Neptune House been given by the regulator?
The Care Quality Commission rated Neptune House "Requires improvement" overall, in its most recent report, published June 2026.
What types of care does Neptune House provide?
Neptune House provides Residential and Learning Disability care.
How many beds does Neptune House have?
Neptune House is registered for 15 beds with the Care Quality Commission.
Who runs Neptune House?
Neptune House is run by Neptune House Limited, a company registered at Companies House (number 04041770).
When was Neptune House registered with CQC?
Neptune House has been registered with the Care Quality Commission since September 2011.
Who does Neptune House care for?
CQC registers Neptune House to care for people with learning disabilities or autism.
Does Neptune House provide nursing care?
No. Neptune House is registered as a care home without nursing. Its staff give personal care, and residents who need nursing are usually visited by NHS community or district nurses.
Which council covers Neptune House?
Neptune House is in the Kent council area. The council carries out care needs assessments and decides council funding for residents who qualify.
Is live-in care an alternative to Neptune House?
For many families, yes. A live-in carer supports one person at home one-to-one in Sheerness, so nobody has to move. It is often the clearer choice for a couple, since one carer can support both under a single weekly fee.