✧ Care home information
Mercers
14 Serpentine Walk, Colchester, CO1 1XR — Care Home
Care Quality Commission (CQC) assessment
How Mercers was rated
Rating published 26/02/2019. Read the full inspection report.
- 7 bedsRegistered capacity
- EssexCouncil for care funding
- 01206 570226Care home's own number
- MercersOperator
- 3rd December 2010Registered since
- MercersRegistered provider
Care offered
Care types at Mercers
Mercers is a Care Home in Colchester, Essex, offering Residential and Learning Disability care.
Mercers was registered with the Care Quality Commission in December 2010. It is run by Mercers, a partnership. It is the only care home Mercers has registered with CQC.
CQC registers the home to care for people with learning disabilities or autism.
In more detail
Support and specialisms
Support for
Disability support
An alternative worth knowing about
Considering Mercers? See how live-in care compares
A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.
Stay at home
No move, no new environment to adjust to — just one-to-one support in familiar surroundings.
One dedicated carer
Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.
Couples stay together
Most care homes can't accommodate a couple together in one room. Live-in care can.
Start in 24-48 hours
Often faster to arrange than a care home place, with no waiting list.
Next steps
Looking at care in Colchester?
Nearby
Other care homes near Colchester
Alderwood Care Home
Colchester · under a mile away
View details →
Freda Gunton Lodge Residential Home
Colchester · under a mile away
View details →
Tall Trees
Colchester · under a mile away
View details →
Woodland View
Colchester · under a mile away
View details →
Crouched Friars Residential Home
Colchester · under a mile away
View details →
The Oaks Care Home
Colchester · under a mile away
View details →
The Haven
Colchester · under a mile away
View details →
AYS Care
Colchester · 1.0 miles away
View details →Free callback
Considering Mercers? Talk it through first
Leave your number and a care manager will call you back — usually within an hour, and always free.
- No obligation. A conversation, not a sales call — and never a call centre.
- A real care manager. Someone who arranges care every day, who can answer properly.
- Just two details. Your name and number — we don’t need an email address.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Common questions
Questions about Mercers
The things people search for before they call us — answered plainly.
Not seeing your question?
Our care managers answer these every day. A no-obligation call takes about ten minutes.
0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWhat rating has Mercers been given by the regulator?
The Care Quality Commission rated Mercers "Good" overall, in its most recent report, published February 2019.
What types of care does Mercers provide?
Mercers provides Residential and Learning Disability care.
How many beds does Mercers have?
Mercers is registered for 7 beds with the Care Quality Commission.
Who runs Mercers?
Mercers is run by Mercers, a partnership.
When was Mercers registered with CQC?
Mercers has been registered with the Care Quality Commission since December 2010. Its provider, Mercers, has held CQC registration since October 2010.
Who does Mercers care for?
CQC registers Mercers to care for people with learning disabilities or autism.
Does Mercers provide nursing care?
No. Mercers is registered as a care home without nursing. Its staff give personal care, and residents who need nursing are usually visited by NHS community or district nurses.
Which council covers Mercers?
Mercers is in the Essex council area. The council carries out care needs assessments and decides council funding for residents who qualify.
Is live-in care an alternative to Mercers?
For many families, yes. A live-in carer supports one person at home one-to-one in Colchester, so nobody has to move. It is often the clearer choice for a couple, since one carer can support both under a single weekly fee.