✧ Care home information
Lavender House and Primrose Lodge
62 The Down, Trowbridge, BA14 7NQ — Care Home
Care Quality Commission (CQC) assessment
How Lavender House and Primrose Lodge was rated
Rating published 19/03/2019. Read the full inspection report.
- 11 bedsRegistered capacity
- WiltshireCouncil for care funding
- 01225 753485Care home's own number
- VoyageOperator
- 1st July 2014Registered since
- Voyage 1 LimitedRegistered provider
Care offered
Care types at Lavender House and Primrose Lodge
Lavender House and Primrose Lodge is a Care Home in Trowbridge, Wiltshire, offering Residential and Learning Disability care.
Lavender House and Primrose Lodge was registered with the Care Quality Commission in July 2014. It is run by Voyage 1 Limited, a company registered at Companies House (number 02215899). Voyage 1 Limited runs 245 care homes in England registered with CQC.
CQC registers the home to care for younger adults and people with learning disabilities or autism.
In more detail
Support and specialisms
Support for
Disability support
An alternative worth knowing about
Considering Lavender House and Primrose Lodge? See how live-in care compares
A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.
Stay at home
No move, no new environment to adjust to — just one-to-one support in familiar surroundings.
One dedicated carer
Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.
Couples stay together
Most care homes can't accommodate a couple together in one room. Live-in care can.
Start in 24-48 hours
Often faster to arrange than a care home place, with no waiting list.
Next steps
Looking at care in Trowbridge?
Nearby
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View details →Same operator
More care homes run by Voyage
Other Voyage homes in the South West, nearest first.
Free callback
Considering Lavender House and Primrose Lodge? Talk it through first
Leave your number and a care manager will call you back — usually within an hour, and always free.
- No obligation. A conversation, not a sales call — and never a call centre.
- A real care manager. Someone who arranges care every day, who can answer properly.
- Just two details. Your name and number — we don’t need an email address.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Common questions
Questions about Lavender House and Primrose Lodge
The things people search for before they call us — answered plainly.
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0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWhat rating has Lavender House and Primrose Lodge been given by the regulator?
The Care Quality Commission rated Lavender House and Primrose Lodge "Good" overall, in its most recent report, published March 2019.
What types of care does Lavender House and Primrose Lodge provide?
Lavender House and Primrose Lodge provides Residential and Learning Disability care.
How many beds does Lavender House and Primrose Lodge have?
Lavender House and Primrose Lodge is registered for 11 beds with the Care Quality Commission.
Who runs Lavender House and Primrose Lodge?
Lavender House and Primrose Lodge is run by Voyage 1 Limited, a company registered at Companies House (number 02215899). The provider runs 245 care homes in England registered with the Care Quality Commission.
When was Lavender House and Primrose Lodge registered with CQC?
Lavender House and Primrose Lodge has been registered with the Care Quality Commission since July 2014. Its provider, Voyage 1 Limited, has held CQC registration since October 2010.
Who does Lavender House and Primrose Lodge care for?
CQC registers Lavender House and Primrose Lodge to care for younger adults and people with learning disabilities or autism.
Does Lavender House and Primrose Lodge provide nursing care?
No. Lavender House and Primrose Lodge is registered as a care home without nursing. Its staff give personal care, and residents who need nursing are usually visited by NHS community or district nurses.
Which council covers Lavender House and Primrose Lodge?
Lavender House and Primrose Lodge is in the Wiltshire council area. The council carries out care needs assessments and decides council funding for residents who qualify.
Is live-in care an alternative to Lavender House and Primrose Lodge?
For many families, yes. A live-in carer supports one person at home one-to-one in Trowbridge, so nobody has to move. It is often the clearer choice for a couple, since one carer can support both under a single weekly fee.