✧ Care home information
Kensington Hall
Front Street, South Hetton, DH6 2TG — Care Home
Care Quality Commission (CQC) assessment
How Kensington Hall was rated
Rating published 27/01/2026. Read the full inspection report.
- 13 bedsRegistered capacity
- County DurhamCouncil for care funding
- 01915 170101Care home's own number
- Potensial LimitedOperator
- 28th January 2011Registered since
- Potensial LimitedRegistered provider
Care offered
Care types at Kensington Hall
Kensington Hall is a Care Home in South Hetton, County Durham, offering Residential and Learning Disability care.
Kensington Hall was registered with the Care Quality Commission in January 2011. It is run by Potensial Limited, a company registered at Companies House (number 05846789). Potensial Limited runs 23 care homes in England registered with CQC.
CQC registers the home to care for older people and people with learning disabilities or autism.
In more detail
Support and specialisms
Support for
Disability support
An alternative worth knowing about
Considering Kensington Hall? See how live-in care compares
A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.
Stay at home
No move, no new environment to adjust to — just one-to-one support in familiar surroundings.
One dedicated carer
Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.
Couples stay together
Most care homes can't accommodate a couple together in one room. Live-in care can.
Start in 24-48 hours
Often faster to arrange than a care home place, with no waiting list.
Next steps
Looking at care in South Hetton?
Nearby
Other care homes near South Hetton
The Village Nursing and Care Home @ Murton
Seaham · 1.4 miles away
View details →
Church View (Murton)
Seaham · 1.4 miles away
View details →
Primrose Care Home
Houghton Le Spring · 2.0 miles away
View details →
Elizabeth Fleming Care Home
Houghton-le-Spring · 2.3 miles away
View details →
The Laurels Care Home
Houghton Le Spring · 2.4 miles away
View details →
Regents View Care Home
Houghton Le Spring · 2.4 miles away
View details →
Birchwood Court Residential Care Home
Peterlee · 2.9 miles away
View details →
Croft House Care Home
Durham · 3.0 miles away
View details →Same operator
More care homes run by Potensial Limited
Other Potensial Limited homes in the North East, nearest first.
Free callback
Considering Kensington Hall? Talk it through first
Leave your number and a care manager will call you back — usually within an hour, and always free.
- No obligation. A conversation, not a sales call — and never a call centre.
- A real care manager. Someone who arranges care every day, who can answer properly.
- Just two details. Your name and number — we don’t need an email address.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Common questions
Questions about Kensington Hall
The things people search for before they call us — answered plainly.
Not seeing your question?
Our care managers answer these every day. A no-obligation call takes about ten minutes.
0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWhat rating has Kensington Hall been given by the regulator?
The Care Quality Commission rated Kensington Hall "Good" overall, in its most recent report, published January 2026.
What types of care does Kensington Hall provide?
Kensington Hall provides Residential and Learning Disability care.
How many beds does Kensington Hall have?
Kensington Hall is registered for 13 beds with the Care Quality Commission.
Who runs Kensington Hall?
Kensington Hall is run by Potensial Limited, a company registered at Companies House (number 05846789). The provider runs 23 care homes in England registered with the Care Quality Commission.
When was Kensington Hall registered with CQC?
Kensington Hall has been registered with the Care Quality Commission since January 2011. Its provider, Potensial Limited, has held CQC registration since October 2010.
Who does Kensington Hall care for?
CQC registers Kensington Hall to care for older people and people with learning disabilities or autism.
Does Kensington Hall provide nursing care?
No. Kensington Hall is registered as a care home without nursing. Its staff give personal care, and residents who need nursing are usually visited by NHS community or district nurses.
Which council covers Kensington Hall?
Kensington Hall is in the County Durham council area. The council carries out care needs assessments and decides council funding for residents who qualify.
Is live-in care an alternative to Kensington Hall?
For many families, yes. A live-in carer supports one person at home one-to-one in South Hetton, so nobody has to move. It is often the clearer choice for a couple, since one carer can support both under a single weekly fee.