✧ Care home information
Kalmia & Mallow
Dereham Road, Watton, Thetford, IP25 6HA — Care Home

Care Quality Commission (CQC) assessment
How Kalmia & Mallow was rated
Rating published 11/01/2020. Read the full inspection report.
- 13 bedsRegistered capacity
- NorfolkCouncil for care funding
- 01953 884597Care home's own number
- Priory GroupOperator
- 18th January 2011Registered since
- Conquest Care Homes (Norfolk) LimitedRegistered provider
Care offered
Care types at Kalmia & Mallow
Kalmia & Mallow is a Care Home in Thetford, Norfolk, offering Residential and Learning Disability care.
Kalmia & Mallow was registered with the Care Quality Commission in January 2011. It is run by Conquest Care Homes (Norfolk) Limited, a company registered at Companies House (number 02894168). Conquest Care Homes (Norfolk) Limited runs 2 care homes in England registered with CQC, and is part of the Priory Group group.
CQC registers the home to care for older people, younger adults and people with learning disabilities or autism.
In more detail
Support and specialisms
Support for
Disability support
An alternative worth knowing about
Considering Kalmia & Mallow? See how live-in care compares
A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.
Stay at home
No move, no new environment to adjust to — just one-to-one support in familiar surroundings.
One dedicated carer
Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.
Couples stay together
Most care homes can't accommodate a couple together in one room. Live-in care can.
Start in 24-48 hours
Often faster to arrange than a care home place, with no waiting list.
Next steps
Looking at care in Thetford?
Nearby
Other care homes near Thetford

Linden Court
Watton · under a mile away
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Dorrington House (Watton)
Watton · under a mile away
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Lancaster House
Thetford · under a mile away
View details →
Buckingham Lodge Care Home
Carbrooke · 1.3 miles away
View details →
Thorp House
Thetford · 2.1 miles away
View details →
Ashill Lodge Care Home
Thetford · 2.3 miles away
View details →
Shipdham Manor
Shipdham · 4.5 miles away
View details →Hassingham House Care Centre
Norwich · 6.6 miles away
View details →Same operator
More care homes run by Priory Group
Other Priory Group homes in the East of England, nearest first.
Free callback
Considering Kalmia & Mallow? Talk it through first
Leave your number and a care manager will call you back — usually within an hour, and always free.
- No obligation. A conversation, not a sales call — and never a call centre.
- A real care manager. Someone who arranges care every day, who can answer properly.
- Just two details. Your name and number — we don’t need an email address.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Common questions
Questions about Kalmia & Mallow
The things people search for before they call us — answered plainly.
Not seeing your question?
Our care managers answer these every day. A no-obligation call takes about ten minutes.
0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWhat rating has Kalmia & Mallow been given by the regulator?
The Care Quality Commission rated Kalmia & Mallow "Requires improvement" overall, in its most recent report, published January 2020.
What types of care does Kalmia & Mallow provide?
Kalmia & Mallow provides Residential and Learning Disability care.
How many beds does Kalmia & Mallow have?
Kalmia & Mallow is registered for 13 beds with the Care Quality Commission.
Who runs Kalmia & Mallow?
Kalmia & Mallow is run by Conquest Care Homes (Norfolk) Limited, a company registered at Companies House (number 02894168). The provider runs 2 care homes in England registered with the Care Quality Commission and is part of the Priory Group group.
When was Kalmia & Mallow registered with CQC?
Kalmia & Mallow has been registered with the Care Quality Commission since January 2011. Its provider, Conquest Care Homes (Norfolk) Limited, has held CQC registration since October 2010.
Who does Kalmia & Mallow care for?
CQC registers Kalmia & Mallow to care for older people, younger adults and people with learning disabilities or autism.
Does Kalmia & Mallow provide nursing care?
No. Kalmia & Mallow is registered as a care home without nursing. Its staff give personal care, and residents who need nursing are usually visited by NHS community or district nurses.
Which council covers Kalmia & Mallow?
Kalmia & Mallow is in the Norfolk council area. The council carries out care needs assessments and decides council funding for residents who qualify.
Is live-in care an alternative to Kalmia & Mallow?
For many families, yes. A live-in carer supports one person at home one-to-one in Thetford, so nobody has to move. It is often the clearer choice for a couple, since one carer can support both under a single weekly fee.