✧ Care home information
Hillsborough House
59-61 Charlton Road, Keynsham, Bristol, BS31 2JQ — Care Home

Care Quality Commission (CQC) assessment
How Hillsborough House was rated
Rating published 29/01/2025. Read the full inspection report.
- 14 bedsRegistered capacity
- Bath and North East SomersetCouncil for care funding
- 01179 869880Care home's own number
- FreewaysOperator
- 5th January 2011Registered since
- FreewaysRegistered provider
Care offered
Care types at Hillsborough House
Hillsborough House is a Care Home in Bristol, offering Residential, Sensory Impairment, Learning Disability, Mental Health and Physical Disability care.
Hillsborough House was registered with the Care Quality Commission in January 2011. It is run by Freeways, a company registered at Companies House (number 02209114). Freeways runs 5 care homes in England registered with CQC.
CQC registers the home to care for older people, people with physical disabilities, people with sensory impairments, people with mental health conditions and people with learning disabilities or autism.
In more detail
Support and specialisms
Support for
Disability support
An alternative worth knowing about
Considering Hillsborough House? See how live-in care compares
A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.
Stay at home
No move, no new environment to adjust to — just one-to-one support in familiar surroundings.
One dedicated carer
Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.
Couples stay together
Most care homes can't accommodate a couple together in one room. Live-in care can.
Start in 24-48 hours
Often faster to arrange than a care home place, with no waiting list.
Next steps
Looking at care in Bristol?
Nearby
Other care homes near Bristol

Mostyn Lodge Residential Home
Keynsham · under a mile away
View details →
SS Philip & James Retirement Home
Bristol · under a mile away
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Sunnymede
Keynsham · under a mile away
View details →
Meryton Place
Keynsham · 1.4 miles away
View details →
The Gables Residential Home Limited
Hanham · 1.7 miles away
View details →
Collingwood Care Home
Bristol · 2.0 miles away
View details →
Robinson House Care Home
Stockwood · 2.0 miles away
View details →
Little Croft Care Home
Bristol · 2.2 miles away
View details →Same operator
More care homes run by Freeways
Other Freeways homes in the South West, nearest first.
Free callback
Considering Hillsborough House? Talk it through first
Leave your number and a care manager will call you back — usually within an hour, and always free.
- No obligation. A conversation, not a sales call — and never a call centre.
- A real care manager. Someone who arranges care every day, who can answer properly.
- Just two details. Your name and number — we don’t need an email address.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Common questions
Questions about Hillsborough House
The things people search for before they call us — answered plainly.
Not seeing your question?
Our care managers answer these every day. A no-obligation call takes about ten minutes.
0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWhat rating has Hillsborough House been given by the regulator?
The Care Quality Commission rated Hillsborough House "Good" overall, in its most recent report, published January 2025.
What types of care does Hillsborough House provide?
Hillsborough House provides Residential, Sensory Impairment, Learning Disability, Mental Health and Physical Disability care.
How many beds does Hillsborough House have?
Hillsborough House is registered for 14 beds with the Care Quality Commission.
Who runs Hillsborough House?
Hillsborough House is run by Freeways, a company registered at Companies House (number 02209114). The provider runs 5 care homes in England registered with the Care Quality Commission.
When was Hillsborough House registered with CQC?
Hillsborough House has been registered with the Care Quality Commission since January 2011. Its provider, Freeways, has held CQC registration since October 2010.
Who does Hillsborough House care for?
CQC registers Hillsborough House to care for older people, people with physical disabilities, people with sensory impairments, people with mental health conditions and people with learning disabilities or autism.
Does Hillsborough House provide nursing care?
No. Hillsborough House is registered as a care home without nursing. Its staff give personal care, and residents who need nursing are usually visited by NHS community or district nurses.
Which council covers Hillsborough House?
Hillsborough House is in the Bath and North East Somerset council area. The council carries out care needs assessments and decides council funding for residents who qualify.
Is live-in care an alternative to Hillsborough House?
For many families, yes. A live-in carer supports one person at home one-to-one in Bristol, so nobody has to move. It is often the clearer choice for a couple, since one carer can support both under a single weekly fee.