✧ Care home information
Hillcrest
10 Great North Road, Welwyn, AL6 0PL — Care Home
Google Street View of the home’s address
Care Quality Commission (CQC) assessment
How Hillcrest was rated
Rating published 21/02/2020. Read the full inspection report.
- 9 bedsRegistered capacity
- HertfordshireCouncil for care funding
- 01438 718081Care home's own number
- Candour Care Services (Hillcrest) LimitedOperator
- 2nd December 2013Registered since
- Candour Care Services (Hillcrest) LimitedRegistered provider
Care offered
Care types at Hillcrest
Hillcrest is a Care Home in Welwyn, Hertfordshire, offering Residential, Sensory Impairment, Learning Disability and Physical Disability care.
Hillcrest was registered with the Care Quality Commission in December 2013. It is run by Candour Care Services (Hillcrest) Limited, a company registered at Companies House (number 08034606). It is the only care home Candour Care Services (Hillcrest) Limited has registered with CQC.
CQC registers the home to care for older people, younger adults, people with physical disabilities, people with sensory impairments and people with learning disabilities or autism.
In more detail
Support and specialisms
Support for
Disability support
An alternative worth knowing about
Considering Hillcrest? See how live-in care compares
A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.
Stay at home
No move, no new environment to adjust to — just one-to-one support in familiar surroundings.
One dedicated carer
Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.
Couples stay together
Most care homes can't accommodate a couple together in one room. Live-in care can.
Start in 24-48 hours
Often faster to arrange than a care home place, with no waiting list.
Next steps
Looking at care in Welwyn?
Nearby
Other care homes near Welwyn

St Andrews Care Home
Welwyn Garden City · 2.6 miles away
View details →
Roebuck Nursing Home
Stevenage · 3.2 miles away
View details →
Stanborough Lodge
Welwyn Garden City · 3.9 miles away
View details →
Woodlands View Care Home
Stevenage · 4.4 miles away
View details →
Wisden Court
Stevenage · 5.6 miles away
View details →
Tara's Retreat Care Home
St Albans · 5.7 miles away
View details →
Willow Court
Harpenden · 5.9 miles away
View details →
Signature At Bentley House
Hertford · 6.1 miles away
View details →Free callback
Considering Hillcrest? Talk it through first
Leave your number and a care manager will call you back — usually within an hour, and always free.
- No obligation. A conversation, not a sales call — and never a call centre.
- A real care manager. Someone who arranges care every day, who can answer properly.
- Just two details. Your name and number — we don’t need an email address.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Common questions
Questions about Hillcrest
The things people search for before they call us — answered plainly.
Not seeing your question?
Our care managers answer these every day. A no-obligation call takes about ten minutes.
0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWhat rating has Hillcrest been given by the regulator?
The Care Quality Commission rated Hillcrest "Good" overall, in its most recent report, published February 2020.
What types of care does Hillcrest provide?
Hillcrest provides Residential, Sensory Impairment, Learning Disability and Physical Disability care.
How many beds does Hillcrest have?
Hillcrest is registered for 9 beds with the Care Quality Commission.
Who runs Hillcrest?
Hillcrest is run by Candour Care Services (Hillcrest) Limited, a company registered at Companies House (number 08034606).
When was Hillcrest registered with CQC?
Hillcrest has been registered with the Care Quality Commission since December 2013.
Who does Hillcrest care for?
CQC registers Hillcrest to care for older people, younger adults, people with physical disabilities, people with sensory impairments and people with learning disabilities or autism.
Does Hillcrest provide nursing care?
No. Hillcrest is registered as a care home without nursing. Its staff give personal care, and residents who need nursing are usually visited by NHS community or district nurses.
Which council covers Hillcrest?
Hillcrest is in the Hertfordshire council area. The council carries out care needs assessments and decides council funding for residents who qualify.
Is live-in care an alternative to Hillcrest?
For many families, yes. A live-in carer supports one person at home one-to-one in Welwyn, so nobody has to move. It is often the clearer choice for a couple, since one carer can support both under a single weekly fee.