✧ Care home information
Highfield House
115 Wolverhampton Road, Pelsall, Walsall, WS3 4AD — Care Home
Care Quality Commission (CQC) assessment
How Highfield House was rated
Rating published 16/06/2026. Read the full inspection report.
- 7 bedsRegistered capacity
- WalsallCouncil for care funding
- 01922 692988Care home's own number
- City and County Healthcare GroupOperator
- 18th January 2011Registered since
- Pharos Care LimitedRegistered provider
Care offered
Care types at Highfield House
Highfield House is a Care Home in Walsall, offering Residential and Learning Disability care.
Highfield House was registered with the Care Quality Commission in January 2011. It is run by Pharos Care Limited, a company registered at Companies House (number 05613970). Pharos Care Limited runs 6 care homes in England registered with CQC, and is part of the City and County Healthcare Group group.
CQC registers the home to care for younger adults and people with learning disabilities or autism.
In more detail
Support and specialisms
Support for
Disability support
An alternative worth knowing about
Considering Highfield House? See how live-in care compares
A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.
Stay at home
No move, no new environment to adjust to — just one-to-one support in familiar surroundings.
One dedicated carer
Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.
Couples stay together
Most care homes can't accommodate a couple together in one room. Live-in care can.
Start in 24-48 hours
Often faster to arrange than a care home place, with no waiting list.
Next steps
Looking at care in Walsall?
Nearby
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The Cottage Nursing Home
Walsall · 1.3 miles away
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Parklands Court Care Home
Walsall · 1.4 miles away
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Waters Edge Care Home
Nr Walsall · 1.6 miles away
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Shire Oaks Court (Complex Needs Care)
Walsall · 2.0 miles away
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Rushall Care Home
Walsall · 2.1 miles away
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The Hamptons Retirement Home Ltd
Walsall Wood · 2.2 miles away
View details →
Oak Lodge Residential Home
Walsall · 2.3 miles away
View details →Same operator
More care homes run by City and County Healthcare Group
Other City and County Healthcare Group homes in the West Midlands, nearest first.
Free callback
Considering Highfield House? Talk it through first
Leave your number and a care manager will call you back — usually within an hour, and always free.
- No obligation. A conversation, not a sales call — and never a call centre.
- A real care manager. Someone who arranges care every day, who can answer properly.
- Just two details. Your name and number — we don’t need an email address.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Common questions
Questions about Highfield House
The things people search for before they call us — answered plainly.
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Our care managers answer these every day. A no-obligation call takes about ten minutes.
0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWhat rating has Highfield House been given by the regulator?
The Care Quality Commission rated Highfield House "Requires improvement" overall, in its most recent report, published June 2026.
What types of care does Highfield House provide?
Highfield House provides Residential and Learning Disability care.
How many beds does Highfield House have?
Highfield House is registered for 7 beds with the Care Quality Commission.
Who runs Highfield House?
Highfield House is run by Pharos Care Limited, a company registered at Companies House (number 05613970). The provider runs 6 care homes in England registered with the Care Quality Commission and is part of the City and County Healthcare Group group.
When was Highfield House registered with CQC?
Highfield House has been registered with the Care Quality Commission since January 2011. Its provider, Pharos Care Limited, has held CQC registration since October 2010.
Who does Highfield House care for?
CQC registers Highfield House to care for younger adults and people with learning disabilities or autism.
Does Highfield House provide nursing care?
No. Highfield House is registered as a care home without nursing. Its staff give personal care, and residents who need nursing are usually visited by NHS community or district nurses.
Which council covers Highfield House?
Highfield House is in the Walsall council area. The council carries out care needs assessments and decides council funding for residents who qualify.
Is live-in care an alternative to Highfield House?
For many families, yes. A live-in carer supports one person at home one-to-one in Walsall, so nobody has to move. It is often the clearer choice for a couple, since one carer can support both under a single weekly fee.