✧ Care home information
Heartwell House Residential Care Home
32 Shaftesbury Avenue, Leicester, LE4 5DQ — Care Home
Care Quality Commission (CQC) assessment
How Heartwell House Residential Care Home was rated
Rating published 14/06/2022. Read the full inspection report.
- 23 bedsRegistered capacity
- LeicesterCouncil for care funding
- 01162 665484Care home's own number
- Heartwell Care LtdOperator
- 10th December 2010Registered since
- Heartwell Care LtdRegistered provider
Care offered
Care types at Heartwell House Residential Care Home
Heartwell House Residential Care Home is a Care Home in Leicester, offering Residential and Mental Health care.
Heartwell House Residential Care Home was registered with the Care Quality Commission in December 2010. It is run by Heartwell Care Ltd, a company registered at Companies House (number 05392422). It is the only care home Heartwell Care Ltd has registered with CQC.
CQC registers the home to care for older people, younger adults and people with mental health conditions. Alongside accommodation, its registered activities include personal care in the community.
In more detail
Support and specialisms
Support for
An alternative worth knowing about
Considering Heartwell House Residential Care Home? See how live-in care compares
A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.
Stay at home
No move, no new environment to adjust to — just one-to-one support in familiar surroundings.
One dedicated carer
Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.
Couples stay together
Most care homes can't accommodate a couple together in one room. Live-in care can.
Start in 24-48 hours
Often faster to arrange than a care home place, with no waiting list.
Next steps
Looking at care in Leicester?
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View details →Free callback
Considering Heartwell House Residential Care Home? Talk it through first
Leave your number and a care manager will call you back — usually within an hour, and always free.
- No obligation. A conversation, not a sales call — and never a call centre.
- A real care manager. Someone who arranges care every day, who can answer properly.
- Just two details. Your name and number — we don’t need an email address.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Common questions
Questions about Heartwell House Residential Care Home
The things people search for before they call us — answered plainly.
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0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWhat rating has Heartwell House Residential Care Home been given by the regulator?
The Care Quality Commission rated Heartwell House Residential Care Home "Good" overall, in its most recent report, published June 2022.
What types of care does Heartwell House Residential Care Home provide?
Heartwell House Residential Care Home provides Residential and Mental Health care.
How many beds does Heartwell House Residential Care Home have?
Heartwell House Residential Care Home is registered for 23 beds with the Care Quality Commission.
Who runs Heartwell House Residential Care Home?
Heartwell House Residential Care Home is run by Heartwell Care Ltd, a company registered at Companies House (number 05392422).
When was Heartwell House Residential Care Home registered with CQC?
Heartwell House Residential Care Home has been registered with the Care Quality Commission since December 2010. Its provider, Heartwell Care Ltd, has held CQC registration since October 2010.
Who does Heartwell House Residential Care Home care for?
CQC registers Heartwell House Residential Care Home to care for older people, younger adults and people with mental health conditions.
Does Heartwell House Residential Care Home provide nursing care?
No. Heartwell House Residential Care Home is registered as a care home without nursing. Its staff give personal care, and residents who need nursing are usually visited by NHS community or district nurses.
Which council covers Heartwell House Residential Care Home?
Heartwell House Residential Care Home is in the Leicester council area. The council carries out care needs assessments and decides council funding for residents who qualify.
Is live-in care an alternative to Heartwell House Residential Care Home?
For many families, yes. A live-in carer supports one person at home one-to-one in Leicester, so nobody has to move. It is often the clearer choice for a couple, since one carer can support both under a single weekly fee.