✧ Care home information
Gate House
238 New Cross Road, New Cross, London, SE14 5PL — Care Home
Google Street View of the home’s address
Care Quality Commission (CQC) assessment
How Gate House was rated
Rating published 17/04/2020. Read the full inspection report.
- 10 bedsRegistered capacity
- LewishamCouncil for care funding
- 020 7635 6883Care home's own number
- Mr & Mrs L PalmerOperator
- 22nd December 2010Registered since
- Mr & Mrs L PalmerRegistered provider
Care offered
Care types at Gate House
Gate House is a Care Home in London, offering Residential and Mental Health care.
Gate House was registered with the Care Quality Commission in December 2010. It is run by Mr & Mrs L Palmer, a partnership. It is the only care home Mr & Mrs L Palmer has registered with CQC.
CQC registers the home to care for people with mental health conditions and people detained under the Mental Health Act.
In more detail
Support and specialisms
Support for
An alternative worth knowing about
Considering Gate House? See how live-in care compares
A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.
Stay at home
No move, no new environment to adjust to — just one-to-one support in familiar surroundings.
One dedicated carer
Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.
Couples stay together
Most care homes can't accommodate a couple together in one room. Live-in care can.
Start in 24-48 hours
Often faster to arrange than a care home place, with no waiting list.
Next steps
Looking at care in London?
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View details →Free callback
Considering Gate House? Talk it through first
Leave your number and a care manager will call you back — usually within an hour, and always free.
- No obligation. A conversation, not a sales call — and never a call centre.
- A real care manager. Someone who arranges care every day, who can answer properly.
- Just two details. Your name and number — we don’t need an email address.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Common questions
Questions about Gate House
The things people search for before they call us — answered plainly.
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Our care managers answer these every day. A no-obligation call takes about ten minutes.
0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWhat rating has Gate House been given by the regulator?
The Care Quality Commission rated Gate House "Good" overall, in its most recent report, published April 2020.
What types of care does Gate House provide?
Gate House provides Residential and Mental Health care.
How many beds does Gate House have?
Gate House is registered for 10 beds with the Care Quality Commission.
Who runs Gate House?
Gate House is run by Mr & Mrs L Palmer, a partnership.
When was Gate House registered with CQC?
Gate House has been registered with the Care Quality Commission since December 2010. Its provider, Mr & Mrs L Palmer, has held CQC registration since October 2010.
Who does Gate House care for?
CQC registers Gate House to care for people with mental health conditions and people detained under the Mental Health Act.
Does Gate House provide nursing care?
No. Gate House is registered as a care home without nursing. Its staff give personal care, and residents who need nursing are usually visited by NHS community or district nurses.
Which council covers Gate House?
Gate House is in the Lewisham council area. The council carries out care needs assessments and decides council funding for residents who qualify.
Is live-in care an alternative to Gate House?
For many families, yes. A live-in carer supports one person at home one-to-one in London, so nobody has to move. It is often the clearer choice for a couple, since one carer can support both under a single weekly fee.