✧ Care home information
Ferndale
131 Whitstone Road, Shepton Mallet, BA4 5PS — Care Home

Care Quality Commission (CQC) assessment
How Ferndale was rated
Rating published 09/02/2024. Read the full inspection report.
- 3 bedsRegistered capacity
- SomersetCouncil for care funding
- 01749 345885Care home's own number
- Orchard Vale Trust LimitedOperator
- 4th February 2011Registered since
- Orchard Vale Trust LimitedRegistered provider
Care offered
Care types at Ferndale
Ferndale is a Care Home in Shepton Mallet, Somerset, offering Residential and Learning Disability care.
Ferndale was registered with the Care Quality Commission in February 2011. It is run by Orchard Vale Trust Limited, a registered charity (charity number 326940). Orchard Vale Trust Limited runs 4 care homes in England registered with CQC.
CQC registers the home to care for people with learning disabilities or autism.
In more detail
Support and specialisms
Support for
Disability support
An alternative worth knowing about
Considering Ferndale? See how live-in care compares
A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.
Stay at home
No move, no new environment to adjust to — just one-to-one support in familiar surroundings.
One dedicated carer
Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.
Couples stay together
Most care homes can't accommodate a couple together in one room. Live-in care can.
Start in 24-48 hours
Often faster to arrange than a care home place, with no waiting list.
Next steps
Looking at care in Shepton Mallet?
Nearby
Other care homes near Shepton Mallet

Field House
Shepton Mallet · under a mile away
View details →St Cecilia Care Home
Shepton Mallet · under a mile away
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The Glen
Shepton Mallet · 2.7 miles away
View details →
Pondsmead Care Home
Bath · 2.8 miles away
View details →
Torrwood Care Centre
Wells · 4.1 miles away
View details →
Crandon Springs Care Home
Wells · 5.4 miles away
View details →
Fletcher House
Wells · 5.4 miles away
View details →
The Cyder Barn
Glastonbury · 5.8 miles away
View details →Same operator
More care homes run by Orchard Vale Trust Limited
Other Orchard Vale Trust Limited homes in the South West, nearest first.
Free callback
Considering Ferndale? Talk it through first
Leave your number and a care manager will call you back — usually within an hour, and always free.
- No obligation. A conversation, not a sales call — and never a call centre.
- A real care manager. Someone who arranges care every day, who can answer properly.
- Just two details. Your name and number — we don’t need an email address.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Common questions
Questions about Ferndale
The things people search for before they call us — answered plainly.
Not seeing your question?
Our care managers answer these every day. A no-obligation call takes about ten minutes.
0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWhat rating has Ferndale been given by the regulator?
The Care Quality Commission rated Ferndale "Good" overall, in its most recent report, published February 2024.
What types of care does Ferndale provide?
Ferndale provides Residential and Learning Disability care.
How many beds does Ferndale have?
Ferndale is registered for 3 beds with the Care Quality Commission.
Who runs Ferndale?
Ferndale is run by Orchard Vale Trust Limited, a registered charity (charity number 326940). The provider runs 4 care homes in England registered with the Care Quality Commission.
When was Ferndale registered with CQC?
Ferndale has been registered with the Care Quality Commission since February 2011. Its provider, Orchard Vale Trust Limited, has held CQC registration since October 2010.
Who does Ferndale care for?
CQC registers Ferndale to care for people with learning disabilities or autism.
Does Ferndale provide nursing care?
No. Ferndale is registered as a care home without nursing. Its staff give personal care, and residents who need nursing are usually visited by NHS community or district nurses.
Which council covers Ferndale?
Ferndale is in the Somerset council area. The council carries out care needs assessments and decides council funding for residents who qualify.
Is live-in care an alternative to Ferndale?
For many families, yes. A live-in carer supports one person at home one-to-one in Shepton Mallet, so nobody has to move. It is often the clearer choice for a couple, since one carer can support both under a single weekly fee.