✧ Care home information
Emerald House
Manor Farm, Dobbs Lane, Rackheath, Norwich, NR13 6NH — Care Home
- 6 bedsRegistered capacity
- NorfolkCouncil for care funding
- 01263 478188Care home's own number
- Allcare Community Support LimitedOperator
- 28th June 2023Registered since
- Allcare Community Support LimitedRegistered provider
Care offered
Care types at Emerald House
Emerald House is a Care Home in Norwich, Norfolk, offering Residential and Learning Disability care.
Emerald House was registered with the Care Quality Commission in June 2023. It is run by Allcare Community Support Limited, a company registered at Companies House (number 08656846). Allcare Community Support Limited runs 2 care homes in England registered with CQC.
CQC registers the home to care for older people, younger adults and people with learning disabilities or autism.
In more detail
Support and specialisms
Support for
Disability support
An alternative worth knowing about
Considering Emerald House? See how live-in care compares
A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.
Stay at home
No move, no new environment to adjust to — just one-to-one support in familiar surroundings.
One dedicated carer
Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.
Couples stay together
Most care homes can't accommodate a couple together in one room. Live-in care can.
Start in 24-48 hours
Often faster to arrange than a care home place, with no waiting list.
Next steps
Looking at care in Norwich?
Nearby
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Ashfields
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Norwich · 1.6 miles away
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Heron Lodge
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View details →
St Mary's Care Home
Norwich · 1.8 miles away
View details →Free callback
Considering Emerald House? Talk it through first
Leave your number and a care manager will call you back — usually within an hour, and always free.
- No obligation. A conversation, not a sales call — and never a call centre.
- A real care manager. Someone who arranges care every day, who can answer properly.
- Just two details. Your name and number — we don’t need an email address.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Common questions
Questions about Emerald House
The things people search for before they call us — answered plainly.
Not seeing your question?
Our care managers answer these every day. A no-obligation call takes about ten minutes.
0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWhat rating has Emerald House been given by the regulator?
Emerald House does not have a published Care Quality Commission rating at present. Newly registered homes and those awaiting re-inspection often sit in this state.
What types of care does Emerald House provide?
Emerald House provides Residential and Learning Disability care.
How many beds does Emerald House have?
Emerald House is registered for 6 beds with the Care Quality Commission.
Who runs Emerald House?
Emerald House is run by Allcare Community Support Limited, a company registered at Companies House (number 08656846). The provider runs 2 care homes in England registered with the Care Quality Commission.
When was Emerald House registered with CQC?
Emerald House has been registered with the Care Quality Commission since June 2023. Its provider, Allcare Community Support Limited, has held CQC registration since January 2017.
Who does Emerald House care for?
CQC registers Emerald House to care for older people, younger adults and people with learning disabilities or autism.
Does Emerald House provide nursing care?
No. Emerald House is registered as a care home without nursing. Its staff give personal care, and residents who need nursing are usually visited by NHS community or district nurses.
Which council covers Emerald House?
Emerald House is in the Norfolk council area. The council carries out care needs assessments and decides council funding for residents who qualify.
Is live-in care an alternative to Emerald House?
For many families, yes. A live-in carer supports one person at home one-to-one in Norwich, so nobody has to move. It is often the clearer choice for a couple, since one carer can support both under a single weekly fee.