✧ Care home information
Douglas Close
19 Douglas Close, Jacob's Well, Guildford, GU4 7PB — Care Home

Care Quality Commission (CQC) assessment
How Douglas Close was rated
Rating published 17/03/2023. Read the full inspection report.
- 3 bedsRegistered capacity
- SurreyCouncil for care funding
- 01483 618635Care home's own number
- Just Homes (Surrey) LtdOperator
- 6th December 2021Registered since
- Just Homes (Surrey) LtdRegistered provider
Care offered
Care types at Douglas Close
Douglas Close is a Care Home in Guildford, Surrey, offering Residential, Learning Disability and Physical Disability care.
Douglas Close was registered with the Care Quality Commission in December 2021. It is run by Just Homes (Surrey) Ltd, a company registered at Companies House (number 13486320). Just Homes (Surrey) Ltd runs 3 care homes in England registered with CQC.
CQC registers the home to care for older people, younger adults, people with physical disabilities and people with learning disabilities or autism.
In more detail
Support and specialisms
Support for
Disability support
An alternative worth knowing about
Considering Douglas Close? See how live-in care compares
A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.
Stay at home
No move, no new environment to adjust to — just one-to-one support in familiar surroundings.
One dedicated carer
Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.
Couples stay together
Most care homes can't accommodate a couple together in one room. Live-in care can.
Start in 24-48 hours
Often faster to arrange than a care home place, with no waiting list.
Next steps
Looking at care in Guildford?
Nearby
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View details →Same operator
More care homes run by Just Homes (Surrey) Ltd
Other Just Homes (Surrey) Ltd homes in the South East, nearest first.
Free callback
Considering Douglas Close? Talk it through first
Leave your number and a care manager will call you back — usually within an hour, and always free.
- No obligation. A conversation, not a sales call — and never a call centre.
- A real care manager. Someone who arranges care every day, who can answer properly.
- Just two details. Your name and number — we don’t need an email address.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Common questions
Questions about Douglas Close
The things people search for before they call us — answered plainly.
Not seeing your question?
Our care managers answer these every day. A no-obligation call takes about ten minutes.
0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWhat rating has Douglas Close been given by the regulator?
The Care Quality Commission rated Douglas Close "Good" overall, in its most recent report, published March 2023.
What types of care does Douglas Close provide?
Douglas Close provides Residential, Learning Disability and Physical Disability care.
How many beds does Douglas Close have?
Douglas Close is registered for 3 beds with the Care Quality Commission.
Who runs Douglas Close?
Douglas Close is run by Just Homes (Surrey) Ltd, a company registered at Companies House (number 13486320). The provider runs 3 care homes in England registered with the Care Quality Commission.
When was Douglas Close registered with CQC?
Douglas Close has been registered with the Care Quality Commission since December 2021.
Who does Douglas Close care for?
CQC registers Douglas Close to care for older people, younger adults, people with physical disabilities and people with learning disabilities or autism.
Does Douglas Close provide nursing care?
No. Douglas Close is registered as a care home without nursing. Its staff give personal care, and residents who need nursing are usually visited by NHS community or district nurses.
Which council covers Douglas Close?
Douglas Close is in the Surrey council area. The council carries out care needs assessments and decides council funding for residents who qualify.
Is live-in care an alternative to Douglas Close?
For many families, yes. A live-in carer supports one person at home one-to-one in Guildford, so nobody has to move. It is often the clearer choice for a couple, since one carer can support both under a single weekly fee.