✧ Care home information
Cross Street Residential Care Home
26 Cross Street, Hampton, TW12 1RT — Care Home
Care Quality Commission (CQC) assessment
How Cross Street Residential Care Home was rated
Rating published 12/03/2026. Read the full inspection report.
- 4 bedsRegistered capacity
- Richmond upon ThamesCouncil for care funding
- 020 8783 0973Care home's own number
- CertitudeOperator
- 18th February 2016Registered since
- Support for Living LimitedRegistered provider
Care offered
Care types at Cross Street Residential Care Home
Cross Street Residential Care Home is a Care Home in Hampton, offering Residential and Learning Disability care.
Cross Street Residential Care Home was registered with the Care Quality Commission in February 2016. It is run by Support for Living Limited, a company registered at Companies House (number IP27062R). Support for Living Limited runs 11 care homes in England registered with CQC, and is part of the Certitude group.
CQC registers the home to care for older people, younger adults and people with learning disabilities or autism.
In more detail
Support and specialisms
Support for
Disability support
An alternative worth knowing about
Considering Cross Street Residential Care Home? See how live-in care compares
A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.
Stay at home
No move, no new environment to adjust to — just one-to-one support in familiar surroundings.
One dedicated carer
Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.
Couples stay together
Most care homes can't accommodate a couple together in one room. Live-in care can.
Start in 24-48 hours
Often faster to arrange than a care home place, with no waiting list.
Next steps
Looking at care in Hampton?
Nearby
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Whitefarm Lodge
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Sunbury Nursing Homes
Sunbury On Thames · 3.0 miles away
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Willow Grange Nursing Home
Surbiton · 3.2 miles away
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Sandbanks Resource Centre
Feltham · 3.3 miles away
View details →Same operator
More care homes run by Certitude
Other Certitude homes in London, nearest first.
Free callback
Considering Cross Street Residential Care Home? Talk it through first
Leave your number and a care manager will call you back — usually within an hour, and always free.
- No obligation. A conversation, not a sales call — and never a call centre.
- A real care manager. Someone who arranges care every day, who can answer properly.
- Just two details. Your name and number — we don’t need an email address.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Common questions
Questions about Cross Street Residential Care Home
The things people search for before they call us — answered plainly.
Not seeing your question?
Our care managers answer these every day. A no-obligation call takes about ten minutes.
0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWhat rating has Cross Street Residential Care Home been given by the regulator?
The Care Quality Commission rated Cross Street Residential Care Home "Good" overall, in its most recent report, published March 2026.
What types of care does Cross Street Residential Care Home provide?
Cross Street Residential Care Home provides Residential and Learning Disability care.
How many beds does Cross Street Residential Care Home have?
Cross Street Residential Care Home is registered for 4 beds with the Care Quality Commission.
Who runs Cross Street Residential Care Home?
Cross Street Residential Care Home is run by Support for Living Limited, a company registered at Companies House (number IP27062R). The provider runs 11 care homes in England registered with the Care Quality Commission and is part of the Certitude group.
When was Cross Street Residential Care Home registered with CQC?
Cross Street Residential Care Home has been registered with the Care Quality Commission since February 2016. Its provider, Support for Living Limited, has held CQC registration since October 2010.
Who does Cross Street Residential Care Home care for?
CQC registers Cross Street Residential Care Home to care for older people, younger adults and people with learning disabilities or autism.
Does Cross Street Residential Care Home provide nursing care?
No. Cross Street Residential Care Home is registered as a care home without nursing. Its staff give personal care, and residents who need nursing are usually visited by NHS community or district nurses.
Which council covers Cross Street Residential Care Home?
Cross Street Residential Care Home is in the Richmond upon Thames council area. The council carries out care needs assessments and decides council funding for residents who qualify.
Is live-in care an alternative to Cross Street Residential Care Home?
For many families, yes. A live-in carer supports one person at home one-to-one in Hampton, so nobody has to move. It is often the clearer choice for a couple, since one carer can support both under a single weekly fee.