✧ Care home information
Craghall Residential Home
Craghall Care Home, Matthew Bank, Jesmond, Newcastle Upon Tyne, NE2 3RE — Care Home

Care Quality Commission (CQC) assessment
How Craghall Residential Home was rated
Rating published 09/01/2019. Read the full inspection report.
- 38 bedsRegistered capacity
- Newcastle upon TyneCouncil for care funding
- 01912 846077Care home's own number
- Wellburn Care Homes LimitedOperator
- 28th January 2011Registered since
- Wellburn Care Homes LimitedRegistered provider
Care offered
Care types at Craghall Residential Home
Craghall Residential Home is a Care Home in Newcastle Upon Tyne, offering Residential and Dementia care.
Craghall Residential Home was registered with the Care Quality Commission in January 2011. It is run by Wellburn Care Homes Limited, a company registered at Companies House (number 01965619). Wellburn Care Homes Limited runs 14 care homes in England registered with CQC.
CQC registers the home to care for older people and people living with dementia.
In more detail
Support and specialisms
Support for
An alternative worth knowing about
Considering Craghall Residential Home? See how live-in care compares
A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.
Stay at home
No move, no new environment to adjust to — just one-to-one support in familiar surroundings.
One dedicated carer
Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.
Couples stay together
Most care homes can't accommodate a couple together in one room. Live-in care can.
Start in 24-48 hours
Often faster to arrange than a care home place, with no waiting list.
Next steps
Looking at care in Newcastle Upon Tyne?
Nearby
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View details →Free callback
Considering Craghall Residential Home? Talk it through first
Leave your number and a care manager will call you back — usually within an hour, and always free.
- No obligation. A conversation, not a sales call — and never a call centre.
- A real care manager. Someone who arranges care every day, who can answer properly.
- Just two details. Your name and number — we don’t need an email address.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Common questions
Questions about Craghall Residential Home
The things people search for before they call us — answered plainly.
Not seeing your question?
Our care managers answer these every day. A no-obligation call takes about ten minutes.
0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWhat rating has Craghall Residential Home been given by the regulator?
The Care Quality Commission rated Craghall Residential Home "Good" overall, in its most recent report, published January 2019.
What types of care does Craghall Residential Home provide?
Craghall Residential Home provides Residential and Dementia care.
How many beds does Craghall Residential Home have?
Craghall Residential Home is registered for 38 beds with the Care Quality Commission.
Who runs Craghall Residential Home?
Craghall Residential Home is run by Wellburn Care Homes Limited, a company registered at Companies House (number 01965619). The provider runs 14 care homes in England registered with the Care Quality Commission.
When was Craghall Residential Home registered with CQC?
Craghall Residential Home has been registered with the Care Quality Commission since January 2011. Its provider, Wellburn Care Homes Limited, has held CQC registration since October 2010.
Who does Craghall Residential Home care for?
CQC registers Craghall Residential Home to care for older people and people living with dementia.
Does Craghall Residential Home provide nursing care?
No. Craghall Residential Home is registered as a care home without nursing. Its staff give personal care, and residents who need nursing are usually visited by NHS community or district nurses.
Which council covers Craghall Residential Home?
Craghall Residential Home is in the Newcastle upon Tyne council area. The council carries out care needs assessments and decides council funding for residents who qualify.
Is live-in care an alternative to Craghall Residential Home?
For many families, yes. A live-in carer supports one person at home one-to-one in Newcastle Upon Tyne, so nobody has to move. It is often the clearer choice for a couple, since one carer can support both under a single weekly fee.