✧ Care home information
Charles House
257 Birchfield Road, Perry Barr, Birmingham, B20 3DG — Care Home

Care Quality Commission (CQC) assessment
How Charles House was rated
Rating published 10/01/2020. Read the full inspection report.
- 10 bedsRegistered capacity
- BirminghamCouncil for care funding
- 01213 314972Care home's own number
- Alphonsus Care ServicesOperator
- 19th November 2010Registered since
- Alphonsus Services LimitedRegistered provider
Care offered
Care types at Charles House
Charles House is a Care Home in Birmingham, offering Residential and Learning Disability care.
Charles House was registered with the Care Quality Commission in November 2010. It is run by Alphonsus Services Limited, a company registered at Companies House (number 02706191). Alphonsus Services Limited runs 6 care homes in England registered with CQC, and is part of the Alphonsus Care Services group.
CQC registers the home to care for people with learning disabilities or autism.
In more detail
Support and specialisms
Support for
Disability support
An alternative worth knowing about
Considering Charles House? See how live-in care compares
A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.
Stay at home
No move, no new environment to adjust to — just one-to-one support in familiar surroundings.
One dedicated carer
Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.
Couples stay together
Most care homes can't accommodate a couple together in one room. Live-in care can.
Start in 24-48 hours
Often faster to arrange than a care home place, with no waiting list.
Next steps
Looking at care in Birmingham?
Nearby
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The Hawthorns
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Agnes House - Residential Care Home
Birmingham · 3.2 miles away
View details →Same operator
More care homes run by Alphonsus Care Services
Other Alphonsus Care Services homes in the West Midlands, nearest first.
Free callback
Considering Charles House? Talk it through first
Leave your number and a care manager will call you back — usually within an hour, and always free.
- No obligation. A conversation, not a sales call — and never a call centre.
- A real care manager. Someone who arranges care every day, who can answer properly.
- Just two details. Your name and number — we don’t need an email address.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Common questions
Questions about Charles House
The things people search for before they call us — answered plainly.
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Our care managers answer these every day. A no-obligation call takes about ten minutes.
0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWhat rating has Charles House been given by the regulator?
The Care Quality Commission rated Charles House "Good" overall, in its most recent report, published January 2020.
What types of care does Charles House provide?
Charles House provides Residential and Learning Disability care.
How many beds does Charles House have?
Charles House is registered for 10 beds with the Care Quality Commission.
Who runs Charles House?
Charles House is run by Alphonsus Services Limited, a company registered at Companies House (number 02706191). The provider runs 6 care homes in England registered with the Care Quality Commission and is part of the Alphonsus Care Services group.
When was Charles House registered with CQC?
Charles House has been registered with the Care Quality Commission since November 2010. Its provider, Alphonsus Services Limited, has held CQC registration since October 2010.
Who does Charles House care for?
CQC registers Charles House to care for people with learning disabilities or autism.
Does Charles House provide nursing care?
No. Charles House is registered as a care home without nursing. Its staff give personal care, and residents who need nursing are usually visited by NHS community or district nurses.
Which council covers Charles House?
Charles House is in the Birmingham council area. The council carries out care needs assessments and decides council funding for residents who qualify.
Is live-in care an alternative to Charles House?
For many families, yes. A live-in carer supports one person at home one-to-one in Birmingham, so nobody has to move. It is often the clearer choice for a couple, since one carer can support both under a single weekly fee.