✧ Care home information
Carlene House
17 Woodcote Valley Road, Purley, CR8 3AL — Care Home
Care Quality Commission (CQC) assessment
How Carlene House was rated
Rating published 08/11/2019. Read the full inspection report.
- 10 bedsRegistered capacity
- CroydonCouncil for care funding
- 020 8668 7676Care home's own number
- Fircroft Services LimitedOperator
- 31st December 2010Registered since
- Fircroft Services LimitedRegistered provider
Care offered
Care types at Carlene House
Carlene House is a Care Home in Purley, offering Residential and Learning Disability care.
Carlene House was registered with the Care Quality Commission in December 2010. It is run by Fircroft Services Limited, a company registered at Companies House (number 01992095). It is the only care home Fircroft Services Limited has registered with CQC.
CQC registers the home to care for people with learning disabilities or autism.
In more detail
Support and specialisms
Support for
Disability support
An alternative worth knowing about
Considering Carlene House? See how live-in care compares
A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.
Stay at home
No move, no new environment to adjust to — just one-to-one support in familiar surroundings.
One dedicated carer
Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.
Couples stay together
Most care homes can't accommodate a couple together in one room. Live-in care can.
Start in 24-48 hours
Often faster to arrange than a care home place, with no waiting list.
Next steps
Looking at care in Purley?
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View details →Free callback
Considering Carlene House? Talk it through first
Leave your number and a care manager will call you back — usually within an hour, and always free.
- No obligation. A conversation, not a sales call — and never a call centre.
- A real care manager. Someone who arranges care every day, who can answer properly.
- Just two details. Your name and number — we don’t need an email address.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Common questions
Questions about Carlene House
The things people search for before they call us — answered plainly.
Not seeing your question?
Our care managers answer these every day. A no-obligation call takes about ten minutes.
0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWhat rating has Carlene House been given by the regulator?
The Care Quality Commission rated Carlene House "Good" overall, in its most recent report, published November 2019.
What types of care does Carlene House provide?
Carlene House provides Residential and Learning Disability care.
How many beds does Carlene House have?
Carlene House is registered for 10 beds with the Care Quality Commission.
Who runs Carlene House?
Carlene House is run by Fircroft Services Limited, a company registered at Companies House (number 01992095).
When was Carlene House registered with CQC?
Carlene House has been registered with the Care Quality Commission since December 2010. Its provider, Fircroft Services Limited, has held CQC registration since October 2010.
Who does Carlene House care for?
CQC registers Carlene House to care for people with learning disabilities or autism.
Does Carlene House provide nursing care?
No. Carlene House is registered as a care home without nursing. Its staff give personal care, and residents who need nursing are usually visited by NHS community or district nurses.
Which council covers Carlene House?
Carlene House is in the Croydon council area. The council carries out care needs assessments and decides council funding for residents who qualify.
Is live-in care an alternative to Carlene House?
For many families, yes. A live-in carer supports one person at home one-to-one in Purley, so nobody has to move. It is often the clearer choice for a couple, since one carer can support both under a single weekly fee.