✧ Care home information

Birch House

The Street, Appledore, Ashford, TN26 2AF — Care Home

Good — overall rating

YesAvailability
2Care types offered
Birch House

Care Quality Commission (CQC) assessment

How Birch House was rated

Rating published 08/01/2025. Read the full inspection report.

  • 5 bedsRegistered capacity
  • KentCouncil for care funding
  • 01233 758527Care home's own number
  • Nexus Programme LimitedOperator
  • 25th October 2013Registered since
  • Nexus Programme LimitedRegistered provider

Care offered

Care types at Birch House

Birch House is a Care Home in Ashford, Kent, offering Residential and Learning Disability care.

Birch House was registered with the Care Quality Commission in October 2013. It is run by Nexus Programme Limited, a company registered at Companies House (number 03755518). Nexus Programme Limited runs 3 care homes in England registered with CQC.

CQC registers the home to care for younger adults and people with learning disabilities or autism.

In more detail

Support and specialisms

Support for

  • Younger adults
  • Learning disabilities and autism

Disability support

  • Learning disabilities

An alternative worth knowing about

Considering Birch House? See how live-in care compares

A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.

Stay at home

No move, no new environment to adjust to — just one-to-one support in familiar surroundings.

One dedicated carer

Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.

Couples stay together

Most care homes can't accommodate a couple together in one room. Live-in care can.

Start in 24-48 hours

Often faster to arrange than a care home place, with no waiting list.

Get a free live-in care plan

Next steps

Looking at care in Ashford?

Nearby

Other care homes near Ashford

Same operator

More care homes run by Nexus Programme Limited

Other Nexus Programme Limited homes in the South East, nearest first.

Free callback

Considering Birch House? Talk it through first

Leave your number and a care manager will call you back — usually within an hour, and always free.

  • No obligation. A conversation, not a sales call — and never a call centre.
  • A real care manager. Someone who arranges care every day, who can answer properly.
  • Just two details. Your name and number — we don’t need an email address.

Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week

Best time to call

We’ll only use your number to call you about care. See our privacy policy.

Common questions

Questions about Birch House

The things people search for before they call us — answered plainly.

Not seeing your question?

Our care managers answer these every day. A no-obligation call takes about ten minutes.

0800 368 8558Lines open 8am–10pm, seven days a week See all questions
What rating has Birch House been given by the regulator?

The Care Quality Commission rated Birch House "Good" overall, in its most recent report, published January 2025.

What types of care does Birch House provide?

Birch House provides Residential and Learning Disability care.

How many beds does Birch House have?

Birch House is registered for 5 beds with the Care Quality Commission.

Who runs Birch House?

Birch House is run by Nexus Programme Limited, a company registered at Companies House (number 03755518). The provider runs 3 care homes in England registered with the Care Quality Commission.

When was Birch House registered with CQC?

Birch House has been registered with the Care Quality Commission since October 2013.

Who does Birch House care for?

CQC registers Birch House to care for younger adults and people with learning disabilities or autism.

Does Birch House provide nursing care?

No. Birch House is registered as a care home without nursing. Its staff give personal care, and residents who need nursing are usually visited by NHS community or district nurses.

Which council covers Birch House?

Birch House is in the Kent council area. The council carries out care needs assessments and decides council funding for residents who qualify.

Is live-in care an alternative to Birch House?

For many families, yes. A live-in carer supports one person at home one-to-one in Ashford, so nobody has to move. It is often the clearer choice for a couple, since one carer can support both under a single weekly fee.

Read what families say about us →

Free, no-obligation call back

Find the right carer in the South East

Answer 5 quick questions and one of our care managers will call you back to talk through the options and give you a clear weekly price.

  • Hand-matched, DBS-checked carers
  • Transparent weekly pricing, no hidden fees
  • Care can often start within 24–48 hours

Prefer to talk now? 0800 368 8558 Lines open 8am–10pm, seven days a week

Who is the care for?

This helps us understand your situation.

What type of care are you looking for?

If you're not sure, choose the last option — we'll talk it through.

When do you need care to start?

An honest answer helps — there is no wrong one.

How will the care be paid for?

Most people don't know yet — we can check what you're entitled to.

Where shall we call you?

We’ll ring you back — no cost, no obligation.

We'll only use your details to contact you about your care enquiry. See our privacy policy.

Free, no-obligation call back

Find the right carer

Enhanced DBS-checked carers
Fully referenced & vetted
Award-winning care team
Transparent weekly pricing

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About your loved one

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