✧ Care home information
Ballater House
43 Hollymeoak Road, Chipstead, Coulsdon, CR5 3QE — Nursing Home

Care Quality Commission (CQC) assessment
How Ballater House was rated
Rating published 12/09/2025. Read the full inspection report.
- 16 bedsRegistered capacity
- SurreyCouncil for care funding
- 01737 555568Care home's own number
- Bramley HealthOperator
- 6th January 2011Registered since
- Mr. Gordon PhillipsRegistered provider
Care offered
Care types at Ballater House
Ballater House is a Nursing Home in Coulsdon, Surrey, offering Nursing, Learning Disability and Mental Health care.
Ballater House was registered with the Care Quality Commission in January 2011. It is run by Mr. Gordon Phillips, an individual registered as a care provider. Mr. Gordon Phillips runs 3 care homes in England registered with CQC, and is part of the Bramley Health group.
CQC registers the home to care for older people, younger adults, people with mental health conditions and people with learning disabilities or autism. Alongside accommodation, its registered activities include treatment of disease, disorder or injury.
In more detail
Support and specialisms
Support for
Disability support
An alternative worth knowing about
Considering Ballater House? See how live-in care compares
A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.
Stay at home
No move, no new environment to adjust to — just one-to-one support in familiar surroundings.
One dedicated carer
Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.
Couples stay together
Most care homes can't accommodate a couple together in one room. Live-in care can.
Start in 24-48 hours
Often faster to arrange than a care home place, with no waiting list.
Next steps
Looking at care in Coulsdon?
Nearby
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View details →Westside Care Home
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The Params
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Sunrise of Purley
Purley · 2.9 miles away
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Signature At Purley
Purley · 2.9 miles away
View details →Same operator
More care homes run by Bramley Health
Other Bramley Health homes in the South East, nearest first.
Free callback
Considering Ballater House? Talk it through first
Leave your number and a care manager will call you back — usually within an hour, and always free.
- No obligation. A conversation, not a sales call — and never a call centre.
- A real care manager. Someone who arranges care every day, who can answer properly.
- Just two details. Your name and number — we don’t need an email address.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Common questions
Questions about Ballater House
The things people search for before they call us — answered plainly.
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Our care managers answer these every day. A no-obligation call takes about ten minutes.
0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWhat rating has Ballater House been given by the regulator?
The Care Quality Commission rated Ballater House "Good" overall, in its most recent report, published September 2025.
What types of care does Ballater House provide?
Ballater House provides Nursing, Learning Disability and Mental Health care.
How many beds does Ballater House have?
Ballater House is registered for 16 beds with the Care Quality Commission.
Who runs Ballater House?
Ballater House is run by Mr. Gordon Phillips, an individual registered as a care provider. The provider runs 3 care homes in England registered with the Care Quality Commission and is part of the Bramley Health group.
When was Ballater House registered with CQC?
Ballater House has been registered with the Care Quality Commission since January 2011. Its provider, Mr. Gordon Phillips, has held CQC registration since October 2010.
Who does Ballater House care for?
CQC registers Ballater House to care for older people, younger adults, people with mental health conditions and people with learning disabilities or autism.
Does Ballater House provide nursing care?
Yes. Ballater House is registered with CQC as a care home with nursing, so it can meet nursing needs on site.
Which council covers Ballater House?
Ballater House is in the Surrey council area. The council carries out care needs assessments and decides council funding for residents who qualify.
Is live-in care an alternative to Ballater House?
For many families, yes. A live-in carer supports one person at home one-to-one in Coulsdon, so nobody has to move. It is often the clearer choice for a couple, since one carer can support both under a single weekly fee.