✧ Care home information

Ballater House

43 Hollymeoak Road, Chipstead, Coulsdon, CR5 3QE — Nursing Home

Good — overall rating

YesAvailability
3Care types offered
Ballater House

Care Quality Commission (CQC) assessment

How Ballater House was rated

Rating published 12/09/2025. Read the full inspection report.

  • 16 bedsRegistered capacity
  • SurreyCouncil for care funding
  • 01737 555568Care home's own number
  • Bramley HealthOperator
  • 6th January 2011Registered since
  • Mr. Gordon PhillipsRegistered provider

Care offered

Care types at Ballater House

Ballater House is a Nursing Home in Coulsdon, Surrey, offering Nursing, Learning Disability and Mental Health care.

Ballater House was registered with the Care Quality Commission in January 2011. It is run by Mr. Gordon Phillips, an individual registered as a care provider. Mr. Gordon Phillips runs 3 care homes in England registered with CQC, and is part of the Bramley Health group.

CQC registers the home to care for older people, younger adults, people with mental health conditions and people with learning disabilities or autism. Alongside accommodation, its registered activities include treatment of disease, disorder or injury.

In more detail

Support and specialisms

Support for

  • Older people
  • Younger adults
  • Mental health
  • Learning disabilities and autism

Disability support

  • Learning disabilities

An alternative worth knowing about

Considering Ballater House? See how live-in care compares

A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.

Stay at home

No move, no new environment to adjust to — just one-to-one support in familiar surroundings.

One dedicated carer

Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.

Couples stay together

Most care homes can't accommodate a couple together in one room. Live-in care can.

Start in 24-48 hours

Often faster to arrange than a care home place, with no waiting list.

Get a free live-in care plan

Next steps

Looking at care in Coulsdon?

Nearby

Other care homes near Coulsdon

Same operator

More care homes run by Bramley Health

Other Bramley Health homes in the South East, nearest first.

Free callback

Considering Ballater House? Talk it through first

Leave your number and a care manager will call you back — usually within an hour, and always free.

  • No obligation. A conversation, not a sales call — and never a call centre.
  • A real care manager. Someone who arranges care every day, who can answer properly.
  • Just two details. Your name and number — we don’t need an email address.

Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week

Best time to call

We’ll only use your number to call you about care. See our privacy policy.

Common questions

Questions about Ballater House

The things people search for before they call us — answered plainly.

Not seeing your question?

Our care managers answer these every day. A no-obligation call takes about ten minutes.

0800 368 8558Lines open 8am–10pm, seven days a week See all questions
What rating has Ballater House been given by the regulator?

The Care Quality Commission rated Ballater House "Good" overall, in its most recent report, published September 2025.

What types of care does Ballater House provide?

Ballater House provides Nursing, Learning Disability and Mental Health care.

How many beds does Ballater House have?

Ballater House is registered for 16 beds with the Care Quality Commission.

Who runs Ballater House?

Ballater House is run by Mr. Gordon Phillips, an individual registered as a care provider. The provider runs 3 care homes in England registered with the Care Quality Commission and is part of the Bramley Health group.

When was Ballater House registered with CQC?

Ballater House has been registered with the Care Quality Commission since January 2011. Its provider, Mr. Gordon Phillips, has held CQC registration since October 2010.

Who does Ballater House care for?

CQC registers Ballater House to care for older people, younger adults, people with mental health conditions and people with learning disabilities or autism.

Does Ballater House provide nursing care?

Yes. Ballater House is registered with CQC as a care home with nursing, so it can meet nursing needs on site.

Which council covers Ballater House?

Ballater House is in the Surrey council area. The council carries out care needs assessments and decides council funding for residents who qualify.

Is live-in care an alternative to Ballater House?

For many families, yes. A live-in carer supports one person at home one-to-one in Coulsdon, so nobody has to move. It is often the clearer choice for a couple, since one carer can support both under a single weekly fee.

Read what families say about us →

Free, no-obligation call back

Find the right carer in the South East

Answer 5 quick questions and one of our care managers will call you back to talk through the options and give you a clear weekly price.

  • Hand-matched, DBS-checked carers
  • Transparent weekly pricing, no hidden fees
  • Care can often start within 24–48 hours

Prefer to talk now? 0800 368 8558 Lines open 8am–10pm, seven days a week

Who is the care for?

This helps us understand your situation.

What type of care are you looking for?

If you're not sure, choose the last option — we'll talk it through.

When do you need care to start?

An honest answer helps — there is no wrong one.

How will the care be paid for?

Most people don't know yet — we can check what you're entitled to.

Where shall we call you?

We’ll ring you back — no cost, no obligation.

We'll only use your details to contact you about your care enquiry. See our privacy policy.

Free, no-obligation call back

Find the right carer

Enhanced DBS-checked carers
Fully referenced & vetted
Award-winning care team
Transparent weekly pricing

Care cost calculator

About your loved one

We'll only use your details to contact you about your care enquiry. See our privacy policy.

Step 1 of 4