✧ Care home information
Caroline House
7 - 9 Ersham Road, Hailsham, BN27 3LG — Care Home

Care Quality Commission (CQC) assessment
How Caroline House was rated
Rating published 16/12/2024. Read the full inspection report.
- 28 bedsRegistered capacity
- East SussexCouncil for care funding
- 01323 841073Care home's own number
- Sovereign Care LimitedOperator
- 11th July 2011Registered since
- Sovereign Care Limited, BR4 0QTRegistered provider
Care offered
Care types at Caroline House
Caroline House is a Care Home for Residential, Dementia and Respite care, located in Hailsham, East Sussex.
In more detail
Support and specialisms
Support for
Disability support
Dementia care
Dementia specialisms
Medication support
An alternative worth knowing about
Considering Caroline House? See how live-in care compares
A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.
Stay at home
No move, no new environment to adjust to — just one-to-one support in familiar surroundings.
One dedicated carer
Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.
Couples stay together
Most care homes can't accommodate a couple together in one room. Live-in care can.
Start in 24-48 hours
Often faster to arrange than a care home place, with no waiting list.
Next steps
Looking at care in Hailsham?
Nearby
Other care homes near Hailsham

Filsham Lodge
Hailsham · under a mile away
View details →
Woodside Hall Nursing Home
Hailsham · under a mile away
View details →
Marshview
Hailsham · under a mile away
View details →
Quinnell House
Hailsham · 1.3 miles away
View details →
Hailsham House
Hailsham · 1.9 miles away
View details →
Victoria House Care Home
Polegate · 2.2 miles away
View details →
The Queensmead Residential Care Home
Polegate · 2.3 miles away
View details →
Prideaux Manor
Polegate · 2.3 miles away
View details →Same operator
More care homes run by Sovereign Care Limited
Other Sovereign Care Limited homes in the South East, nearest first.
Free callback
Considering Caroline House? Talk it through first
Leave your number and a care manager will call you back — usually within an hour, and always free.
- No obligation. A conversation, not a sales call — and never a call centre.
- A real care manager. Someone who arranges care every day, who can answer properly.
- Just two details. Your name and number — we don’t need an email address.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Common questions
Questions about Caroline House
The things people search for before they call us — answered plainly.
Not seeing your question?
Our care managers answer these every day. A no-obligation call takes about ten minutes.
0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWhat rating has Caroline House been given by the regulator?
The Care Quality Commission rated Caroline House "Good" overall, in its most recent report, published December 2024.
What types of care does Caroline House provide?
The care types on offer at Caroline House include Residential, Dementia and Respite.
How many rooms does Caroline House have?
There are 28 rooms at Caroline House.
How much does Caroline House cost?
A place at Caroline House starts from £570.00 per week.
Who owns Caroline House?
Caroline House is run by Sovereign Care Limited.
Does Caroline House provide Residential care?
Residential care is one of the care types Caroline House offers.
Does Caroline House offer Respite care?
Respite care is one of the care types Caroline House offers.
Does Caroline House provide care for people with Dementia?
Dementia is one of the care types Caroline House offers.
What Local Authority does Caroline House come under?
The relevant local authority for Caroline House is East Sussex.