✧ Care home information
The Willows
197 Darkes Lane, Potters Bar, EN6 1AA — Care Home
Regulator assessment
Inspection rating for The Willows
The Willows does not currently appear in the Care Quality Commission (CQC) register. It may have closed, changed name or re-registered under a new operator. You can search the regulator’s own register for the most current position.
- 01707 659205Care home's own number
- TLC CareOperator
- 8th March 2019Registered since
- The Willows (Follett Care) Limited, EN6 1AARegistered provider
Care offered
Care types at The Willows
The Willows, based in Potters Bar, Hertfordshire, delivers Residential, Dementia and Respite care, and holds an overall CQC rating of "Good".
In more detail
Support and specialisms
Disability support
Dementia specialisms
An alternative worth knowing about
Considering The Willows? See how live-in care compares
A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.
Stay at home
No move, no new environment to adjust to — just one-to-one support in familiar surroundings.
One dedicated carer
Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.
Couples stay together
Most care homes can't accommodate a couple together in one room. Live-in care can.
Start in 24-48 hours
Often faster to arrange than a care home place, with no waiting list.
Next steps
Looking at care in Potters Bar?
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Free callback
Considering The Willows? Talk it through first
Leave your number and a care manager will call you back — usually within an hour, and always free.
- No obligation. A conversation, not a sales call — and never a call centre.
- A real care manager. Someone who arranges care every day, who can answer properly.
- Just two details. Your name and number — we don’t need an email address.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Common questions
Questions about The Willows
The things people search for before they call us — answered plainly.
Not seeing your question?
Our care managers answer these every day. A no-obligation call takes about ten minutes.
0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWhat rating has The Willows been given by the regulator?
The Care Quality Commission rated The Willows "Good" overall, following an inspection in April 2020.
What types of care does The Willows provide?
The Willows's care offering covers Residential, Dementia and Respite care.
How many rooms does The Willows have?
There are 12 rooms at The Willows.
Does The Willows provide Residential care?
The Willows does offer Residential care.
Does The Willows offer Respite care?
Respite care is one of the care types The Willows offers.
Does The Willows provide care for people with Dementia?
Dementia is one of the care types The Willows offers.
What Local Authority does The Willows come under?
The relevant local authority for The Willows is Hertfordshire.