✧ Care home information
The Firs
83 Church Road, Locks Heath, Southampton, SO31 6LS — Care Home
Care Quality Commission (CQC) assessment
How The Firs was rated
Rating published 07/07/2022. Read the full inspection report.
- 22 bedsRegistered capacity
- HampshireCouncil for care funding
- 01489 574624Care home's own number
- Caldwell CareOperator
- 29th December 2010Registered since
- Caldwell Care Limited, SO31 6LSRegistered provider
Care offered
Care types at The Firs
The Firs, based in Southampton, Hampshire, delivers Residential, Dementia and Respite care, and holds an overall CQC rating of "Good".
In more detail
Support and specialisms
Support for
Disability support
Dementia care
Dementia specialisms
Medication support
An alternative worth knowing about
Considering The Firs? See how live-in care compares
A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.
Stay at home
No move, no new environment to adjust to — just one-to-one support in familiar surroundings.
One dedicated carer
Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.
Couples stay together
Most care homes can't accommodate a couple together in one room. Live-in care can.
Start in 24-48 hours
Often faster to arrange than a care home place, with no waiting list.
Next steps
Looking at care in Southampton?
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View details →Same operator
More care homes run by Caldwell Care
Other Caldwell Care homes in the South East, nearest first.
Free callback
Considering The Firs? Talk it through first
Leave your number and a care manager will call you back — usually within an hour, and always free.
- No obligation. A conversation, not a sales call — and never a call centre.
- A real care manager. Someone who arranges care every day, who can answer properly.
- Just two details. Your name and number — we don’t need an email address.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Common questions
Questions about The Firs
The things people search for before they call us — answered plainly.
Not seeing your question?
Our care managers answer these every day. A no-obligation call takes about ten minutes.
0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWhat rating has The Firs been given by the regulator?
The Firs was given an overall rating of "Good" by the CQC in July 2022.
What types of care does The Firs provide?
The care types on offer at The Firs include Residential, Dementia and Respite.
How many rooms does The Firs have?
The Firs has 22 rooms.
How much does The Firs cost?
Fees at The Firs begin at £900.00 a week.
Who owns The Firs?
Caldwell Care is the operator of The Firs.
Does The Firs provide Residential care?
Residential care is one of the care types The Firs offers.
Does The Firs offer Respite care?
Yes. The Firs does offer Respite care.
Does The Firs provide care for people with Dementia?
Dementia is one of the care types The Firs offers.
What Local Authority does The Firs come under?
The Firs comes under Hampshire.