✧ Care home information

Westlake

Pondtail Road, Horsham, RH12 5EZ — Care Home

Good — overall rating

YesAvailability
3Care types offered
Westlake

Care Quality Commission (CQC) assessment

How Westlake was rated

Rating published 09/07/2019. Read the full inspection report.

  • 63 bedsRegistered capacity
  • West SussexCouncil for care funding
  • 01403 270773Care home's own number
  • Barchester HealthcareOperator
  • 15th February 2011Registered since
  • Barchester Healthcare Homes Limited, EC2A 1ASRegistered provider

Care offered

Care types at Westlake

Westlake, based in Horsham, West Sussex, delivers Residential, Nursing and Respite care, and holds an overall CQC rating of "Good".

In more detail

Support and specialisms

Support for

  • Companionship
  • End of Life
  • Palliative
  • Personal care

Disability support

  • Physically Frail

Nursing specialisms

Medication support

  • By Mouth

An alternative worth knowing about

Considering Westlake? See how live-in care compares

A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.

Stay at home

No move, no new environment to adjust to — just one-to-one support in familiar surroundings.

One dedicated carer

Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.

Couples stay together

Most care homes can't accommodate a couple together in one room. Live-in care can.

Start in 24-48 hours

Often faster to arrange than a care home place, with no waiting list.

Get a free live-in care plan

Next steps

Looking at care in Horsham?

Nearby

Other care homes near Horsham

Same operator

More care homes run by Barchester Healthcare

Other Barchester Healthcare homes in the South East, nearest first.

Free callback

Considering Westlake? Talk it through first

Leave your number and a care manager will call you back — usually within an hour, and always free.

  • No obligation. A conversation, not a sales call — and never a call centre.
  • A real care manager. Someone who arranges care every day, who can answer properly.
  • Just two details. Your name and number — we don’t need an email address.

Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week

Best time to call

We’ll only use your number to call you about care. See our privacy policy.

Common questions

Questions about Westlake

The things people search for before they call us — answered plainly.

Not seeing your question?

Our care managers answer these every day. A no-obligation call takes about ten minutes.

0800 368 8558Lines open 8am–10pm, seven days a week See all questions
What rating has Westlake been given by the regulator?

Westlake holds an overall CQC rating of "Good", last assessed in July 2019.

What types of care does Westlake provide?

The care types on offer at Westlake include Residential, Nursing and Respite.

How many rooms does Westlake have?

Westlake has 63 rooms.

How much does Westlake cost?

Fees at Westlake begin at £1,660.00 a week.

Who owns Westlake?

Westlake is owned by Barchester Healthcare.

Does Westlake provide Residential care?

Westlake does offer Residential care.

Does Westlake offer Respite care?

Westlake does offer Respite care.

Does Westlake provide care for people with Dementia?

Westlake does not provide care for people with Dementia.

What Local Authority does Westlake come under?

Westlake falls under the local authority area of West Sussex.

Does Westlake accept local authority clients?

Local Authority-funded clients are accepted at Westlake.

Does Westlake accept NHS Continuing Healthcare clients?

Westlake is able to accept NHS Continuing Healthcare clients.

Who is the manager at Westlake?

The registered manager at Westlake is Kate Day.

Read what families say about us →

Free, no-obligation call back

Find the right carer in the South East

Answer 5 quick questions and one of our care managers will call you back to talk through the options and give you a clear weekly price.

  • Hand-matched, DBS-checked carers
  • Transparent weekly pricing, no hidden fees
  • Care can often start within 24–48 hours

Prefer to talk now? 0800 368 8558 Lines open 8am–10pm, seven days a week

Who is the care for?

This helps us understand your situation.

What type of care are you looking for?

If you're not sure, choose the last option — we'll talk it through.

When do you need care to start?

An honest answer helps — there is no wrong one.

How will the care be paid for?

Most people don't know yet — we can check what you're entitled to.

Where shall we call you?

We’ll ring you back — no cost, no obligation.

We'll only use your details to contact you about your care enquiry. See our privacy policy.

Free, no-obligation call back

Find the right carer

Enhanced DBS-checked carers
Fully referenced & vetted
Award-winning care team
Transparent weekly pricing

Care cost calculator

About your loved one

We'll only use your details to contact you about your care enquiry. See our privacy policy.

Step 1 of 4