✧ Care home information
The Hay Wain
Brybank Road, Hanchett Village, Haverhill, CB9 7WD — Care Home

Regulator assessment
Inspection rating for The Hay Wain
The Hay Wain does not currently appear in the Care Quality Commission (CQC) register. It may have closed, changed name or re-registered under a new operator. You can search the regulator’s own register for the most current position.
- West SuffolkCouncil for care funding
- 01440 712498Care home's own number
- Minster Care GroupOperator
- 12th October 2017Registered since
- Minster Care Management Limited, HA1 3AARegistered provider
Care offered
Care types at The Hay Wain
The Hay Wain, based in Haverhill, Suffolk, delivers Residential, Dementia and Respite care, and holds an overall CQC rating of "Good".
In more detail
Support and specialisms
Support for
Disability support
An alternative worth knowing about
Considering The Hay Wain? See how live-in care compares
A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.
Stay at home
No move, no new environment to adjust to — just one-to-one support in familiar surroundings.
One dedicated carer
Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.
Couples stay together
Most care homes can't accommodate a couple together in one room. Live-in care can.
Start in 24-48 hours
Often faster to arrange than a care home place, with no waiting list.
Next steps
Looking at care in Haverhill?
Nearby
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Eastcotts Care Home with Nursing
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Symonds House
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Hatherley Care Home Limited
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Stanley Wilson Lodge Care Home
Saffron Walden · 8.4 miles away
View details →Same operator
More care homes run by Minster Care Group
Other Minster Care Group homes in the East of England, nearest first.
Free callback
Considering The Hay Wain? Talk it through first
Leave your number and a care manager will call you back — usually within an hour, and always free.
- No obligation. A conversation, not a sales call — and never a call centre.
- A real care manager. Someone who arranges care every day, who can answer properly.
- Just two details. Your name and number — we don’t need an email address.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Common questions
Questions about The Hay Wain
The things people search for before they call us — answered plainly.
Not seeing your question?
Our care managers answer these every day. A no-obligation call takes about ten minutes.
0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWhat rating has The Hay Wain been given by the regulator?
The Hay Wain holds an overall CQC rating of "Good", last assessed in June 2019.
What types of care does The Hay Wain provide?
The care types on offer at The Hay Wain include Residential, Dementia and Respite.
How many rooms does The Hay Wain have?
The Hay Wain has 10 rooms.
Who owns The Hay Wain?
Minster Care Group is the operator of The Hay Wain.
Does The Hay Wain provide Residential care?
The Hay Wain does offer Residential care.
Does The Hay Wain offer Respite care?
The Hay Wain does offer Respite care.
Does The Hay Wain provide care for people with Dementia?
Yes. The Hay Wain does provide care for people with Dementia.
What Local Authority does The Hay Wain come under?
The relevant local authority for The Hay Wain is Suffolk.