✧ Care home information

North Hill House

7 North Hill Park, St Austell, PL25 4BJ — Care Home

Requires improvement — overall rating

YesAvailability
3Care types offered
North Hill House

Care Quality Commission (CQC) assessment

How North Hill House was rated

Rating published 02/02/2026. Read the full inspection report.

  • 35 bedsRegistered capacity
  • CornwallCouncil for care funding
  • North Hill CareOperator
  • 7th February 2011Registered since
  • David Leslie Smith, PL25 4BJRegistered provider

Care offered

Care types at North Hill House

Located in St Austell, Cornwall, North Hill House provides Nursing, Dementia and Respite care, run by North Hill Care.

In more detail

Support and specialisms

Support for

  • Companionship
  • Personal care

Disability support

  • Physical Disability
  • Physically Frail
  • Walking Frame

Dementia specialisms

Medication support

  • By Mouth
  • Change Catheter
  • Injection
  • Suppository

An alternative worth knowing about

Considering North Hill House? See how live-in care compares

A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.

Stay at home

No move, no new environment to adjust to — just one-to-one support in familiar surroundings.

One dedicated carer

Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.

Couples stay together

Most care homes can't accommodate a couple together in one room. Live-in care can.

Start in 24-48 hours

Often faster to arrange than a care home place, with no waiting list.

Get a free live-in care plan

Next steps

Looking at care in St Austell?

Nearby

Other care homes near St Austell

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Considering North Hill House? Talk it through first

Leave your number and a care manager will call you back — usually within an hour, and always free.

  • No obligation. A conversation, not a sales call — and never a call centre.
  • A real care manager. Someone who arranges care every day, who can answer properly.
  • Just two details. Your name and number — we don’t need an email address.

Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week

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Common questions

Questions about North Hill House

The things people search for before they call us — answered plainly.

Not seeing your question?

Our care managers answer these every day. A no-obligation call takes about ten minutes.

0800 368 8558Lines open 8am–10pm, seven days a week See all questions
What rating has North Hill House been given by the regulator?

The Care Quality Commission rated North Hill House "Requires improvement" overall, in its most recent report, published February 2026.

What types of care does North Hill House provide?

North Hill House's care offering covers Nursing, Dementia and Respite care.

How many rooms does North Hill House have?

There are 35 rooms at North Hill House.

Who owns North Hill House?

North Hill House is run by North Hill Care.

Does North Hill House provide Residential care?

No. North Hill House does not offer Residential care.

Does North Hill House offer Respite care?

Yes. North Hill House does offer Respite care.

Does North Hill House provide care for people with Dementia?

North Hill House does provide care for people with Dementia.

What Local Authority does North Hill House come under?

North Hill House falls under the local authority area of Cornwall.

Read what families say about us →

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  • Care can often start within 24–48 hours

Prefer to talk now? 0800 368 8558 Lines open 8am–10pm, seven days a week

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Enhanced DBS-checked carers
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