✧ Care home information
Housing 21 – The Watermill
Goscote House, Goscote Lane, Walsall, WS3 1SJ — Care Home
Care Quality Commission (CQC) assessment
How Housing 21 – The Watermill was rated
Rating published 29/07/2026. Read the full inspection report.
- 40 bedsRegistered capacity
- WalsallCouncil for care funding
- 0370 192 4220Care home's own number
- Housing 21Operator
- 7th April 2011Registered since
- Housing 21, B16 8TPRegistered provider
Care offered
Care types at Housing 21 – The Watermill
Housing 21 – The Watermill, based in Walsall, West Midlands, delivers Residential and Respite care, and holds an overall CQC rating of "Outstanding".
In more detail
Support and specialisms
Support for
Disability support
Medication support
An alternative worth knowing about
Considering Housing 21 – The Watermill? See how live-in care compares
A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.
Stay at home
No move, no new environment to adjust to — just one-to-one support in familiar surroundings.
One dedicated carer
Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.
Couples stay together
Most care homes can't accommodate a couple together in one room. Live-in care can.
Start in 24-48 hours
Often faster to arrange than a care home place, with no waiting list.
Next steps
Looking at care in Walsall?
Nearby
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Shire Oaks Court (Complex Needs Care)
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View details →Free callback
Considering Housing 21 – The Watermill? Talk it through first
Leave your number and a care manager will call you back — usually within an hour, and always free.
- No obligation. A conversation, not a sales call — and never a call centre.
- A real care manager. Someone who arranges care every day, who can answer properly.
- Just two details. Your name and number — we don’t need an email address.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Common questions
Questions about Housing 21 – The Watermill
The things people search for before they call us — answered plainly.
Not seeing your question?
Our care managers answer these every day. A no-obligation call takes about ten minutes.
0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWhat rating has Housing 21 – The Watermill been given by the regulator?
Housing 21 – The Watermill was given an overall rating of "Outstanding" by the CQC in March 2019.
What types of care does Housing 21 – The Watermill provide?
Housing 21 – The Watermill's care offering covers Residential and Respite care.
How many rooms does Housing 21 – The Watermill have?
Housing 21 – The Watermill is registered for 40 rooms.
Who owns Housing 21 – The Watermill?
Housing 21 is the operator of Housing 21 – The Watermill.
Does Housing 21 – The Watermill provide Residential care?
Yes. Housing 21 – The Watermill does offer Residential care.
Does Housing 21 – The Watermill offer Respite care?
Respite care is one of the care types Housing 21 – The Watermill offers.
Does Housing 21 – The Watermill provide care for people with Dementia?
Dementia is not something Housing 21 – The Watermill currently offers.
What Local Authority does Housing 21 – The Watermill come under?
The relevant local authority for Housing 21 – The Watermill is Walsall.