✧ Care home information
138-138a Mason Way
138-138a Mason Way, Waltham Abbey, EN9 3EJ — Care Home
Care Quality Commission (CQC) assessment
How 138-138a Mason Way was rated
Rating published 17/08/2018. Read the full inspection report.
- 8 bedsRegistered capacity
- EssexCouncil for care funding
- 07561 293872Care home's own number
- CertitudeOperator
- 8th December 2025Registered since
- Certitude Trading LimitedRegistered provider
Care offered
Care types at 138-138a Mason Way
138-138a Mason Way is a Care Home in Waltham Abbey, Essex, offering Residential, Sensory Impairment, Learning Disability, Mental Health and Physical Disability care.
138-138a Mason Way was registered with the Care Quality Commission in December 2025. It is run by Certitude Trading Limited, a company registered at Companies House (number 14991207). Certitude Trading Limited runs 15 care homes in England registered with CQC.
CQC registers the home to care for older people, younger adults, people with physical disabilities, people with sensory impairments, people with mental health conditions and people with learning disabilities or autism.
Its current rating was inherited from the home's previous registration, which CQC does when a home changes provider. It reflects an inspection under the earlier owner until CQC inspects the home again.
In more detail
Support and specialisms
Support for
Disability support
An alternative worth knowing about
Considering 138-138a Mason Way? See how live-in care compares
A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.
Stay at home
No move, no new environment to adjust to — just one-to-one support in familiar surroundings.
One dedicated carer
Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.
Couples stay together
Most care homes can't accommodate a couple together in one room. Live-in care can.
Start in 24-48 hours
Often faster to arrange than a care home place, with no waiting list.
Next steps
Looking at care in Waltham Abbey?
Nearby
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Woodland Grove
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St Ives Lodge Residential Care Home
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Three Willows Residential Care Home
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Woodbury Manor
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View details →Same operator
More care homes run by Certitude
Other Certitude homes in Essex, nearest first.
Free callback
Considering 138-138a Mason Way? Talk it through first
Leave your number and a care manager will call you back — usually within an hour, and always free.
- No obligation. A conversation, not a sales call — and never a call centre.
- A real care manager. Someone who arranges care every day, who can answer properly.
- Just two details. Your name and number — we don’t need an email address.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Common questions
Questions about 138-138a Mason Way
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0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWhat rating has 138-138a Mason Way been given by the regulator?
The Care Quality Commission rated 138-138a Mason Way "Good" overall, in its most recent report, published August 2018.
What types of care does 138-138a Mason Way provide?
138-138a Mason Way provides Residential, Sensory Impairment, Learning Disability, Mental Health and Physical Disability care.
How many beds does 138-138a Mason Way have?
138-138a Mason Way is registered for 8 beds with the Care Quality Commission.
Who runs 138-138a Mason Way?
138-138a Mason Way is run by Certitude Trading Limited, a company registered at Companies House (number 14991207). The provider runs 15 care homes in England registered with the Care Quality Commission.
When was 138-138a Mason Way registered with CQC?
138-138a Mason Way has been registered with the Care Quality Commission since December 2025.
Who does 138-138a Mason Way care for?
CQC registers 138-138a Mason Way to care for older people, younger adults, people with physical disabilities, people with sensory impairments, people with mental health conditions and people with learning disabilities or autism.
Does 138-138a Mason Way provide nursing care?
No. 138-138a Mason Way is registered as a care home without nursing. Its staff give personal care, and residents who need nursing are usually visited by NHS community or district nurses.
Which council covers 138-138a Mason Way?
138-138a Mason Way is in the Essex council area. The council carries out care needs assessments and decides council funding for residents who qualify.
Is live-in care an alternative to 138-138a Mason Way?
For many families, yes. A live-in carer supports one person at home one-to-one in Waltham Abbey, so nobody has to move. It is often the clearer choice for a couple, since one carer can support both under a single weekly fee.