Frequently Asked Questions
Live-in care is a type of care service that provides 24-hour alzheimers-care and support by a trained caregiver who resides with the individual in their own home. This enables individuals to maintain their independence, as well as the comfort and familiarity of their own surroundings.
Live-in care provides personalized alzheimers-care tailored specifically to the individual's needs and preferences. Having a dedicated caregiver present around-the-clock ensures a safe and nurturing environment while promoting independence. By staying in their own home, individuals with Alzheimer's maintain a sense of familiarity and comfort in their surroundings.
At Live-in Care Direct, our caregivers undergo extensive training and are highly skilled in all aspects of alzheimers-care. We also provide personalised algorithms that details the individual’s routine care requirements and promotes consistent and effective care. Our team is committed to ensuring that our clients receive the highest quality of care possible.
Yes, we understand how important it is for individuals and families to feel comfortable and confident with their caregiver. Our clients and their families have the opportunity to personally select a caregiver that they feel suits their personality, needs and preferences. We provide a full profile of the caregiver assigned, detailing their experience, qualifications and background checks.
Our customized services include assistance with routine daily activities such as medication administration, personal hygiene, mobility assistance, meal preparation, and regular cognitive stimulation. Our caregivers are trained to manage challenging behaviors that are commonly experienced with Alzheimer's, while also providing emotional support and companionship.
No, there is no minimum contract period. We offer flexibility and can tailor packages and services according to the individual's needs, even if that requires a change of service intensity during the course of care, or simply just a short-term assistance.
We service the entire UK. Our services are available in rural, suburban, and metropolitan communities nationwide. We endeavour to provide care to clients in even the most remote areas, with our community involvement program we ensure that our staff are aware of the resources available to them.
Yes, we offer customized 24-hour care and support services that can be modified to meet the individual's changing needs. We work in partnership with the client and their family to understand any changes required, and adjust the care plan and schedule accordingly.
Our billing process depends on the individual's care requirements, which are determined in the care coordination meeting. We then provide a tailored quote with an agreement for the duration, scope and frequency of the care services. Care is billed once it’s delivered and invoices are generated every two weeks or monthly, whichever suits the client.
We provide 24/7 telephone and online support and our clients have direct access to a registered nurse to address any medical emergencies or non-medical emergencies. Our on-call support team includes friendly and responsive client services representatives, who are always willing to help and can be reached through our service lines.