Frequently Asked Questions


Live-in care in Newport is a service where a trained carer lives with the client in their own home providing 24 hour care and support. It allows individuals to remain in the comfort of their own home while receiving personalised care tailored to their individual needs.

Live-in care in Newport provides many benefits such as 24 hour care and support, companionship and emotional support, maintaining independence, personalised care plans, and flexibility to adapt to changing needs.

Live-in Care Direct offers a professional, reliable and trustworthy service with expertly trained carers. We strive to deliver a high standard of care with great emphasis on personalised care plans and continual communication with the client and their families. We pride ourselves on being flexible and adaptable to meet the changing needs of our clients.

Our carers provide a wide range of specialised care including personal care, medication management, companionship, housekeeping, and much more. Our care plans are tailored to the individual needs and preferences of our clients to ensure they receive personalised care.

Our carers are highly skilled and trained in specialised care and are regularly assessed to ensure they maintain our high standards. They undergo a rigorous training programme including health and safety, infection control, and safeguarding to name a few.

We have a 24 hour on-call service available should an emergency arise. Our care team will respond to any emergency promptly and efficiently to ensure the safety and well-being of our clients.

We offer affordable live-in care in Newport based on the unique needs and requirements of our clients. Our prices are transparent, and we offer competitive rates without compromising on the quality of care and support provided.

Yes, our live-in care services in Newport can be provided on short notice. We understand that situations may arise unexpectedly, and we endeavour to provide a quick response to all requests.

We regularly review care plans to ensure they remain relevant and up-to-date to our client's changing needs and preferences. Reviews are typically carried out every three months. However, we are flexible and can arrange a review at any time to respond to changing circumstances.

Simply contact our friendly team, who will assess your needs and arrange a meeting to discuss your requirements and preferences. We will then tailor a plan to meet your needs, including matching you with a trained carer who can provide 24 hour care in the comfort of your own home.