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Frequently Asked Questions

Here are the reasons:
  • When you hire a private care provider, you have to do a background check and screening on your own. And after you hire them, you have to supervise their every move, which isn't a piece of cake. At Live-in Care Direct, we follow a reliable and rigorous process to screen and interview caregivers to get the highest quality of care you deserve.
  • When your private caregiver takes sick leave or goes out of the station to handle some family matter, you need to take care of your ageing adult on your own or find a replacement. When you use our agency, we always have a backup caregiver.
  • Our elderly carers are young, enthusiastic, and compassionate and work under a specific care plan built by our experts. We also have a team of specialised supervisors who keep a check on the level of are being delivered. Our care services include 24/7 care and hourly care.

Most importantly, we are there for the journey. When you hire our caregiver, you're hiring a whole team of individuals who care.

One of the reasons clients choose us as their trusted elder care agency in UK is our ability to assign caregivers that perfectly match the needs of clients. We meet clients and their loved ones and assess their requirements. Our Care Manager will thoroughly understand the level of care needed and along with the care team, brainstorm on which carer would be the best fit. Although our matchmaking skills are 100% correct, but if the client wants to switch to another caregiver for any reason, we proceed with that.

Live-in home care is one of the safest and most secure options available in the market for your elderly loved one when you cannot provide the level of care needed. Live-in Care Direct focuses on keeping our clients as safe and shielded as possible while experiencing the highest quality of life from being in the comfort of your house.

Our live-in home care for elders includes assistance with:
  • Bathing, grooming & dressing
  • Personal care needs
  • Cooking/ meal preparation
  • Medication management
  • Bathroom assistance
  • Grocery shopping
  • Washing, drying & folding laundry
  • Cleaning & mopping rooms, kitchens, lobby & bathrooms
  • Companionship care
  • Transit to or from the hospital appointments
  • Terminal illnesses care like Dementia, stroke, Parkinson's, Alzheimer's, Cancer, and more.
As we are an introductory agency, we are not permitted to train our carers, however we only work with carers that have had at least two years of professional care experience. All of our carers go through a strict vetting process.
This is completely down to your loved one's situation. You can get the majority of equipment completely free of charge through your local authority: Click Here
Yes, our minimum period is two weeks.
Yes, you could qualify for partial or full funding from your local council. To do this you would need to speak to social services in your area: Click Here. You will be asked to complete a care needs assessment form to find out if you're eligible. If your loved one has less than £23,250 in the bank then you should be entitled to funding. You will not qualify if the amount exceeds £23,250, however the good news is that they do not take the property value into account.
Yes, we can arrange either a video call so that you can see the carer, or a telephone call, once you are happy with their profile.
Our carers will work a minimum of three to four weeks on at one time before taking one week's break. During the carers break, we will arrange another carer to cover, until the original carer returns.
We will be able to provide you with a full-time live-in carer within 48 hours.
All we ask is that our carers have their own bedroom in the house with clean sheets and towels.