Frequently Asked Questions


Live-in care is a service where a trained carer provides one-to-one care for a person in their own home on a 24 hour basis. The carer lives with the person and offers support with daily tasks and personal care.

We pride ourselves on providing high-quality care in Whitstable and our carers are experienced and professional. We offer 24 hour care which means that you or your loved one will have full-time support and companionship.

Live-in care enables people to remain in their own homes and maintain their independence. It also offers personalised care and support, which is tailored to the individual's needs. This can include assistance with mobility, medication management, meal preparation and personal care.

We take the time to carefully match carers to clients based on their needs, preferences and personalities. We'll work with you to create a personal care plan and select a carer who is the best fit for you.

All of our carers are fully trained and qualified to provide high-quality care to our clients. They receive on-going training and support to ensure that they are up-to-date with the latest care practices and techniques.

We have a rigorous recruitment process and only employ experienced and professional carers. We carry out regular reviews and assessments to ensure that our carers are providing the highest standard of care to our clients.

Live-in care can be a more cost-effective option than a care home as it allows people to remain in their own homes and avoid the fees associated with residential care. We offer transparent pricing and competitive rates for our services.

If your carer is unable to work for any reason, we'll provide a replacement carer as soon as possible to ensure that you continue to receive 24 hour care. We have a pool of reliable and experienced carers who are ready to step in if needed.

We respect the privacy and dignity of our clients and ensure that their preferences are respected. We work closely with families and healthcare professionals to create care plans that are tailored to the individual's needs and preferences.

Yes, we offer respite care for people who need short-term care. This can be a great option for people who are recovering from an illness or need extra support after a hospital stay. We can provide carers for a few days to a few weeks.