Frequently Asked Questions


Live in care is a service where a carer lives with the individual and provides care and support as required around the clock, ensuring that their needs are met 24 hours a day, seven days a week.

Live-in Care Direct is a reputable live in care service provider in Maidstone. We offer comprehensive and flexible care packages tailored to suit your individual requirements. You can rest assured that our experienced and compassionate carers will provide high-quality, round-the-clock care and support.

Yes, we provide care for individuals with various complex care needs including dementia, Parkinson’s, and stroke. Our trained carers are equipped to cope with any situation and will work closely with healthcare professionals to ensure the highest standards of care are delivered.

Live in care provides a range of benefits including allowing individuals to remain in the comfort of their own home while still receiving the care and support they need. This can have a positive impact on physical health, mental wellbeing, and overall quality of life.

Live-in Care Direct provides a free consultation with one of our care professionals to discuss your specific needs and determine if live in care is right for you. This will help us understand your care requirements and answer any questions you may have.

Yes, you can always choose your preferred carer, depending on the availability. We will work with you to ensure that you have the right carer for you and your needs in Maidstone.

No, you don’t pay for live in care by the hour. Instead, we offer comprehensive care packages, including 24-hour support. Our prices are transparent with no hidden costs or charges.

All our carers undergo extensive training and have the necessary qualifications and experience to provide high-quality care in Maidstone. We also conduct thorough background checks to ensure our carers have a clean record.

Our fees vary depending on your specific care needs and the duration of care required. We offer transparent pricing with no hidden costs, and our team will discuss the cost of care with you before any agreement is made.

Our 24-hour live-in care service means that there is always someone available to support and respond to emergencies in Maidstone. In case of an emergency, contact us immediately and we will take the necessary steps to ensure that you are safe and secure.