Frequently Asked Questions


Live-in care is a service that provides one-to-one care for individuals in their own homes around-the-clock, every day of the week. It involves a fully trained and qualified care worker moving into the client's home and providing support with daily tasks, personal care, medication management and companionship.

Live-in care allows an individual to remain in the comfort and familiarity of their own home while receiving dedicated, one-to-one care. This can lead to improved physical and mental well-being compared to moving into a care home. It also allows for more flexibility and person-centred care, as the care worker can adapt to the individual's specific needs and preferences.

Live-in Care Direct only employs fully trained and experienced care workers who undergo rigorous background checks and regular monitoring. They also provide ongoing training and support to ensure all of their care workers are up-to-date with industry best practices and standards.

All of Live-in Care Direct's care workers have completed accredited training and hold relevant care qualifications such as NVQs or diplomas in health and social care. They also have previous experience working in a care setting.

Yes, live-in care is a highly flexible and person-centred service. Live-in Care Direct works closely with the individual and their family to understand their specific needs and preferences, and tailors the care plan accordingly.

Live-in Care Direct provides a range of services including personal care, medication management, meal preparation, housekeeping, running errands, and companionship. They can also support individuals with more complex needs such as dementia or palliative care.

Live-in Care Direct takes great care in matching the individual with a care worker who has the right skills, experience and personality to meet their specific needs. This involves a comprehensive assessment of the individual's care needs, preferences and personality, as well as the care worker's skills and experience.

The cost of live-in care is dependent on the individual's specific needs and circumstances. However, live-in care can be a more cost-effective option than a care home as the individual is only paying for the care they need, rather than the additional overheads of running a care home.

Live-in Care Direct can typically arrange live-in care within 24-48 hours of the initial enquiry, subject to the individual's specific needs and requirements.

Live-in Care Direct provides ongoing support and communication to the individual's family to ensure they are kept up-to-date with the individual's care needs and any developments. They also provide a 24-hour emergency contact line in case of any issues or concerns.