Frequently Asked Questions


Live-in care is a service where a carer is matched with a client, and they move into the client's home to provide round the clock care. The carer is available 24/7 and provides tailored support based on the client's needs and preferences.

Live-in care is a great option for those living in Hammersmith who value their independence and want to remain in the comfort of their own home. It also provides peace of mind for family members who may not be able to provide 24 hour care themselves.

Live-in care allows clients to remain in their own home and familiar surroundings, which can have a positive impact on their wellbeing. It also provides one-to-one care that is tailored to their specific needs, which can lead to a higher quality of life.

Live-in Care Direct is a care company with a personal touch. We match clients with carers based on their preferences and needs, and provide ongoing support to ensure they receive the highest standard of care. We also offer competitive prices and a flexible service.

We provide a range of services including personal care, medication management, housekeeping and companionship. Our carers are trained to provide support for a wide range of medical conditions, and we work closely with healthcare professionals to provide the best possible care.

All our carers are fully trained and qualified, and we carefully vet and screen all our staff to ensure they meet our high standards. We provide ongoing training and support to ensure they are up to date with the latest best practices and guidelines. We also regularly monitor and review our services to ensure they meet our clients' needs and expectations.

Yes, we provide 24 hour care, 7 days a week. Our carers are available at all times to provide support and assistance.

Yes, we encourage clients to choose their own carer to ensure they are comfortable and happy with the person providing their care. We work with clients to find the most suitable carer based on their needs, preferences and personality.

Yes, we offer a trial period for clients to experience the service before committing to a long-term arrangement. This allows clients to see if the service meets their needs and expectations.

Live-in care can be more cost-effective than residential care, as the client is sharing the cost of the carer with others in the household. We offer competitive prices and a flexible service to ensure our clients receive the best value for their money.