Frequently Asked Questions


Live-in care is a type of care service where a caregiver resides with the client in their home to provide 24-hour care and support. This type of care is ideal for people who want to remain in their own home but require ongoing assistance with daily living activities, such as personal care, medication management, and household tasks.

Live-in Care Direct is committed to providing the highest quality 24-hour care services to clients in Norwhich. Our caregivers are highly trained, experienced, and compassionate professionals who are dedicated to supporting our clients' needs. Our services are also affordable, flexible and tailored to meet the unique needs of each individual.

Live-in care in Norwhich offers many benefits over care homes. Firstly, clients can remain in the comfort of their own home, surrounded by memories and familiar surroundings, which can help improve their mental and emotional well-being. Live-in care also provides more personalised care and has a higher caregiver to client ratio compared to care homes, which means clients can receive more one-on-one support and care. Additionally, live-in care allows clients to maintain their independence and control over their daily routine and lifestyle.

Live-in Care Direct has a rigorous recruitment and training process for all of our caregivers in Norwhich. We only employ highly skilled, experienced, and compassionate caregivers who share our commitment to providing the best 24-hour care to clients. Our caregivers undergo regular training and supervision to ensure they are providing the highest quality care and support.

Live-in Care Direct provides a wide range of 24-hour care services in Norwhich, including personal care, medication management, household tasks, meal preparation, companionship, and more. Our services are tailored to meet the unique needs of each client and can be adjusted as required.

Yes, clients can choose their preferred caregiver from our pool of highly skilled and trained professionals. We work closely with clients to understand their needs and preferences and match them with a caregiver who is best suited to meet their requirements. Client satisfaction is our top priority.

The cost of live-in care with Live-in Care Direct in Norwhich varies depending on the client's needs and level of care required. However, our services are affordable and competitively priced compared to other care options. We also offer a free, no-obligation consultation to assess the client's needs and provide a detailed quote for services.

To arrange live-in care services with Live-in Care Direct in Norwhich, clients can contact us directly by phone, email or by completing our online form. We will then arrange a free, no-obligation consultation to assess the client's needs and provide a detailed quote for services. Our services are flexible and can be adjusted based on the client's changing needs.

No, Live-in Care Direct does not require clients to sign long-term contracts. Our services are flexible and can be adjusted based on the client's changing needs. We also offer short-term and respite care services to clients who require temporary care support.

Client satisfaction is our top priority at Live-in Care Direct. We work closely with clients to ensure their needs and expectations are met. If a client is not satisfied with our services, we will work with them to resolve any issues and make any necessary changes to ensure their ongoing satisfaction. We also have a complaints procedure in place to handle any issues or concerns raised by clients.