Frequently Asked Questions


Live-in Care Direct is a leading live-in care provider for individuals in Hertfordshire. We offer a personalised solution that involves 24-hour care to help people maintain their independence and live comfortably in their own homes.

We offer a wide range of services that include personal care, medication management, mobility support, meal preparation and companionship. Our staff is trained to provide care that meets the specific needs of each individual, ensuring that they receive the best possible care and support.

Live-in Care Direct provides a unique service where our experienced and qualified carers give our clients one-to-one attention to ensure their needs are fully met. Our carers live with our clients, providing round the clock care and support. This allows our clients to maintain their independence and live comfortably in their own homes while receiving the care they need.

The cost of our services varies depending on the level of care required. We provide competitive pricing for our services and often work out to be more cost-effective than a care home. We provide a free consultation to assess the level of care required and can then provide a recommendation on pricing.

Our carers are fully qualified and receive ongoing training to ensure that they are up to date with the latest best practices and techniques in live-in care. They hold all necessary qualifications to provide personal care and support for our clients and have a dedicated passion for providing care that is tailored to the individual.

All of our carers undergo a rigorous vetting process to ensure that they are qualified, experienced, and have a passion to provide care that upholds our values. We perform background checks, reference checks and we ensure that all of our carers are registered with the relevant governing bodies such as the CQC. We match our carers to the individual needs of our clients, which includes considering their preferences, care requirements, and interests before assigning a carer.

We start with a free consultation to understand the individual needs of our clients and determine the level of care that is required. We then work with the client and their family to create a tailored care plan that meets their needs and preferences. We also assess the home environment to determine any additional considerations that need to be made. We then match the client with a suitable carer and continue to monitor progress and adapt the care plan as needed.

Live-in care offers a more personalised and flexible solution than residential care, allowing clients to maintain their independence and stay connected to their community. It is also more cost-effective, with live-in care often being a more affordable alternative to residential care. Our services provide 24-hour care and support for clients in Hertfordshire, ensuring they have round-the-clock care to ensure their health and wellbeing at all times.

Yes, our carers have a range of skills and experience and can provide specialist care for conditions such as dementia, Parkinson's, and stroke rehabilitation. We map our carers to suit our clients' specific requirements and needs, ensuring that they receive the best possible care of the highest standard. Our care employees are specialised to provide the best care with 24-hour protection and support.

The duration of a live-in care arrangement can vary depending on the specific needs and preferences of our clients. Some clients prefer a short-term arrangement, while others may require care on a longer-term basis. We will work with our clients and their families to create a care plan that meets their specific requirements, including considerations such as the duration of care required, the level of support needed, and any other individual requirements or preferences.